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Influence of development activities on quality of work life
Dufková, Markéta ; Gruber, Jan (advisor) ; Eger, Ludvík (referee)
UNIVERZITA KARLOVA V PRAZE FILOZOFICKÁ FAKULTA KATEDRAANDRAGOGIKY A PERSONÁLNÍHO ŘÍZENÍ Bc. Markéta Dufková Ovlivňování kvality pracovního života rozvojovými aktivitami (Influence of development activities on quality of work life) DIPLOMOVÁ PRÁCE Praha 2013 Vedoucí práce: PhDr. Jan Gruber, Ph.D. ABSTRACT This work focuses on comparison of theoretical approaches to the quality of work life with practical approaches in international companies. At the same time, emphasis is placed on staff development, which includes education. The basis of this work is the analysis of approaches to quality of life or more precisely the quality of working life. Theoretical dimensions of quality of working life are a synthesis applied to a practical measurement tool used in the studied Corporation. Nowadays, the employee is valuable and essential element of organizational life. Orientation on cutomer and focus on employee requires a thorough knowledge of motivation patterns and human needs. Improving the quality of working life can affect not only the work performance of the employee, but also its satisfaction with the work. A secondary effect is a reduction in fluctuation. Quality of working life can be affected by a large number of ways, in this work, however, attention is focused on the effect of staff development on the...
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Burnout issues
Dufková, Markéta ; Krištofová, Zuzana (referee) ; Šnýdrová, Ivana (advisor)
This work attends to phenomenon of burnout and related aspects. It focuses mainly on posibilities of prevention and therapy of burnout. The term burnout is theoreticaly defined, as well as its causes, effects, course and diagnosis. In addition, it concentrates on prevention and therapy of burnout, mostly on applicability of supervision and logotherapy. Furthermore, the value for standard practice of described methods of prevention and therapy is discussed. The main goal of this work is to point out the importance of consistent prevention of burnout and selected therapy possibilities, as well as the importance of establishing general supervision even outside social services. The work is finished with a recommendation to establish a complex system of prevention of burnout as part of employee welfare policy in every organization.
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