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Evaluating of SLA in HP Quality Center
Doubrava, Jan ; Pour, Jan (advisor) ; Vacek, Martin (referee)
The objective of this thesis is to propose and describe the database, which enables to measure compliance of Service Level Agreement suppliers of software applications that work with HP Quality Center. The work describes specific solution used in project to implement a new core business system, describes requirements for functionality and use of result the solution. Briefly described is also HP Quality Center, the testing tool, from which are taken the input data and what possibility offers for monitoring the SLA. The proposed database allows calculation of the time which is actually spent by suppliers on solving the errors and comparison of calculated time with the defined SLA. It will also describe how to import data into the database and the basic reports, which are usable after implementation of the proposed solution.
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The possibilities of using social networks in company
Shchapiotkina, Hanna ; Jon, Jakub (advisor) ; Vacek, Martin (referee)
This bachelor thesis deals with the opportunities of usage social networks within a company. At the moment, corporate social services are an important instrument for communication and facilitation inside the company. That's why, it is important to know, what social networks serve for and what are the pros and cons of using these instruments. The thesis is divided into two parts: theoretical and practical. The first part gives a preview of the main social networks, both in general and detailed. The second part presents the practical implementation of a company's social network. The case study shows the selection and implementation of social network inside the company. More than that, the potential advantages and disadvantages inside the company are also analyzed. Among the main goals of this thesis are to get the reader acknowledged with the phenomenon of social networks, to offer a solution regarding how to choose the most suitable social network for a particular company, to present and analyze the modern communication technologies on a company level. These technologies are considered to be social networks and are meant to improve the communication inside and between companies.
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Mobile applications for policyholders
Kováč, Ondřej ; Pavlíček, Luboš (advisor) ; Vacek, Martin (referee)
Diploma thesis deals with mobile applications for policyholders in the segment of general insurance. Aims of thesis are to create an analysis of existing applications on market in the Czech Republic, reveal their shortcomings, design a new application and then create it and make it available for policyholders of all insurers. The first chapter of thesis contains definition of basic terms that are used later in text. Analysis of existing applications is the content of second chapter. It is based on examination of functions of existing applications and the reviews from users and experts. Design of the new application is described in chapter three and is included as a runnable HTML prototype on the attached disk. Description of implemented application is included in the next part of the third chapter and application itself is available for download from Google Play and can also be found on the attached disk. The main benefits of thesis are the analysis of mobile insurance applications market, the new application available for all policyholders, and some recommendations resulting from re-search for companies intending to produce their own application.
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Mobile reporting
Efflerová, Alena ; Vacek, Martin (advisor) ; Pour, Jan (referee)
Bachelor thesis is focused on the market of mobile devices, the market of application for mobile reporting and multi-criteria selection of appropriate applications and devices for the simulated situation. In the theoretical part introduces the reader to the basic division of mobile devices that are suitable for mobile reporting and their advantages and disadvantages resulting from this review. It also provides an idea of the options available reporting applications for these devices. The practical part of the document contains a description of the methodology and its subsequent application to a specific example, which is based on knowledge and conclusions which were described in the theoretical part.
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Client data quality management
Vacek, Martin ; Slánský, David (advisor) ; Pour, Jan (referee)
There are series of competition battles emerging in present day while companies are recovering from last economic crisis. These battles are for customers. Take financial market for example -- it's quite saturated. Most of people do have some financial product since their birth date. Each one of us has insurance and most of us have at least standard banking account. It is imperative that insurance companies, banks and such firms have needed information about ourselves, for us to be allowed the use of these products. As the time passes we change the settings of these products, we change products themselves, buy new ones, set their portfolios, go to competition, even employees and financial advisors who take care of us do change over time. All of the above means new data (or a change, to say at least). Our every action specified leaves a digital footprint in the information systems of financial services providers who then try to process these data and use them to raise the profit using various methods. From the individual company's point of view is customer (in this case a person who has at least one product historically) unfortunately tracked multiple times due to the above changes, so this person actually seems like multiple persons instead of one. There are many reasons behind this and they are well known in common practice (Many of them are named in theoretical part). One of the main reasons for this is a fact that data quality was not a priority in past. However, this is not the case of present day and one of the success factors when it comes to spoiling client base portfolio is the level of quality of information that are tracked by companies. Several methodologies for data quality governance are being created and defined nowadays, although there is still lack of knowledge of their implementation (not just in the local Czech market). These experiences are well prized but most of internal IT departments are facing lack of knowledge and capacity dispositions. This is where great opportunity emerges for companies that use accumulated know-how from various projects that are not quite frequent in individual firms. One of such company is KPMG, Czech republic, LLC., thanks to which this work was created. So, what is the purpose and field of knowledge that is covered on the pages following? The purpose is to describe one such project concerning analysis and implementation of chosen tools and methodologies of data quality in real company. Main output is represented by a supporting framework as well as a tool that will help managers cease administration and difficulties when managing projects that concern data quality.
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Data compression in ORACLE database system and it's impact on performance
Vacek, Martin ; Macák, Petr (advisor) ; Chlapek, Dušan (referee)
In present day, when magnitude of user generated content rises (web 2.0 technology) and important becomes also the role of multimedial content which is wanted to be stored within DBMS, the space saving turns to be a challenge for back-end developers on the side of providers as well as for database administrators on the side of their clients. How to store, manage and process data effectively led Oracle to research and development of several technologies that are to help DBA in resolving up to date's data distribution requirements for endusers. For instance, let's name clustered tables, partitioned tables, data compression. Each of these technologies comes with different approach to the problem, has it's pros, cons and limitations and sometimes it is possible to combine them at some level. In this thesis I concentrate on the last forenamed and its implementation in database system Oracle 11g Enterprise Edition R1. Basically it consists of two alternatives of data compression application. One of them already implemented in previous version - Oracle 9i EE R2 and the second one -- separately licensed -- newly introduced along with version 11g that consists of compression functions package for various data structures and operations. By means of theoretic analysis of functionality, benchmark definition, running several tests and their interpretation I route this thesis to possible practical use in decision making, when to apply compression, when to avoid it, eventually as a starting point for additional testing within the scope of more extensive theses further unraveling this topic.
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