National Repository of Grey Literature 1 records found  Search took 0.01 seconds. 
CMM Implementation on Officiating of Business Processes Quality
Slobodník, Tomáš ; Rychlý, Marek (referee) ; Květoňová, Šárka (advisor)
The paper examines the characteristics of quality management, business process management and process maturity models. Presents a prototype of web-based tool to support the implementation of CMMI for Services, its concept, implementation and application in the selected company. It analyzes the main activities of the company and suggests improvements in accordance with the CMMI model.

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