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Development and education of mediators working in the corporate environment
Hanka, Jaroslav ; Veteška, Jaroslav (referee)
The issue of mediation, as an alternative way of resolving conflicts and disputes, is one of the current and important topics not only in social psychology, but also andragogy. In particular, conflicts in the workplace are a key topic in terms of corporate culture, development and education of employees, which is also the starting point of the submitted rigorous work. Therefore, further professional education of mediators working in companies as specialists dealing with the prevention and resolution of conflicts and disputes in the workplace is essential for a positive work climate, optimization of relationships in the workplace, work performance and motivation of employees. When designing the theoretical basis and the research problem within this rigorous work, it is possible to start mainly from andragogy, social psychology and human resource management. People management in people management or leadership is considered an effective tool for preventing conflicts in the workplace. The aim of the presented rigorous work was to identify, analyze and characterize the specifics of the mediation process in medium and large enterprises. Also monitor the development of mediation in the corporate environment and the ability of mediators to effectively influence these processes within human resource...
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Working morality and ethical issues at workplaces
SEDLÁKOVÁ, Lucie
The aim of this bachelor thesis is to find out which ethical problems are most often encountered by employees of large manufacturing companies and how these ethical problems affect their work and personal life. The theoretical part will deal with defining ethical problems and explaining basic terminology. The practical part will be realized in the form of quantitative research, which will be based on an anonymous questionnaire survey. Respondents will be employees of large manufacturing companies in the South Bohemian Region. The conclusion of the thesis will be devoted to the concrete story of the victim of unethical behavior and also suggestions to solve this problems.
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Mobbing and bossing in the workplace in helping professions
PETRUŇOVÁ, Lucie Žofie
Mobbing and bossing is currently still more topical issue and not only in helping professions. Areas such as health service and social work are assessed as high-risk areas. The main aims of this thesis were to find out whether the employees working in the helping professions faced the bullying in the workplace and if, how was the frequency of the bullying, and what are the most common indicators of mobbing and bossing with which the employees were confronted. The survey showed that the employees working in the helping professions have some experience with mobbing and bossing. The most common signs of mobbing were: spread of false information and lies about the respondent; complaining to the manager about the respondent; the respondents often think about the person also outside the workplace, the respondent is gradually ignored by the employees who formerly talked to him/her; all the mistakes made by the respondent were exaggerated; the respondent was ignored and set apart from the collective; the respondent was not invited to the social events where the other employees were invited or such events were kept apart from him/her; the work of the respondent was constantly monitored and its correctness was questioned; the respondent a target of constant ridicules and innuendos (clothes, handicap?); the other employees were leaving the room where the respondent stayed; when the respondent joined the collective, the others stopped talking; the education and qualification of the respondent was questioned; the respondent was blamed for any unsatisfactory work in the workplace; the colleagues sent meaningless messages and information to the respondent; during the absence of the respondent happened significant changed in the workplace; the things of the respondent kept losing in the workplace, the respondent was constantly moved into some other office; the respondent was treated with contemptuous gestures and jeers; the respondent attacked by the other employees; the religion, nationality or political ideas of the respondent were criticized or the respondent was addressed by an abusive nickname. The employees also experienced bossing. The most common signs of bossing were: assigning of a job which was not part of the respondent?s working competences; assigning of too easy or too complicated tasks; threatening with dismissal; abnormal checking of the attendance; senseless taking of competences and duties away; assigning of many tasks which were not possible to fulfil till deadline; non-acceptance of personal leave and holiday; monitoring of job successes and failures; unexpected surprises; constant monitoring of work done, much bigger than by the others; moving to other and outlying offices and last but not least social isolation from collective and working meetings as well.
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