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Proposal Optimization of Information System
Jakimovová, Petra ; Kocián, Ladislav (referee) ; Dydowicz, Petr (advisor)
Master´s thesis titled: “Proposal Optimization of Information System" deals with the processing of contracts and possibilities of eliminate the major problems in the company TOROLA design s.r.o.. Based on analysis of internal and external mediums and the financial analysis, I will put forward changes, which they will be helped to improve of the situation of orders.
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Call Center Process Automation Plan in ISO 9001:2000 Certified Organization
Hovadík, Jiří ; Liška, Jiří (referee) ; Dydowicz, Petr (advisor)
This master’s thesis deals with system of evidence customer requests in service organization. The introduction describes services activities in domain are focused on payment terminals and contemporary situation in call center. The suitable selection implementation tools are done. The second part contains the design of system for requests evidence and design of imports for service information system. The evaluation of the master’s thesis and some future improvements are presented.
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Marketing strategy in ICT company
Heža, Stanislav ; Zavadil, Zbyněk (referee) ; Šimberová, Iveta (advisor)
The thesis deals with the analysis of the company marketing strategy. In order to meet its objectives, it is necessary to evaluate all information on general conditions, the market and competition. Based on prerequisites of the further grow of professional environment, it proposes possible modes of use of different marketing strategies and their means of communication. The economic impact presumption of a proposal with respect to past experience is also calculated in this work.
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Carcenter VW Group
Lyčková, Kateřina ; Svoboda, Jiří (referee) ; Nový, Alois (advisor) ; Skála, Jiří (advisor)
This Bachelor’s thesis deals with a new building of Carcenter VW Group in the south of the city Brno, in a city part Brněnské Ivanovice, on Kaštanová Street. The plot is recognized as Brownfield under the number 0201 by the Brno City Council. It has a triangular shape with area of 1.3 hectares and it is oriented to the north-south direction. From the east it is bordered by a protective belt of the river Svitava. The land is located in an industrial zone, thus surrounding buildings are of commercial, administrative and industrial use. The building of carcenter is situated perpendicular to the southern boundary, with its long sides on the east and west. The access into the area of the building is designed from the road on Kaštanová Street. Urban solution allows independent use of a showroom and a service warehouse. There are designated separate parking areas for the needs of individual operations of both parts. The building is designed to meet the requirements of the service carcenter VW Group. It will serve as a showcase and a selling point of cars of Volkswagen, Škoda, Audi, and Seat as well as a service and spare parts stock shop.
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VW Group Car-Centre
Kuruc, Adam ; Štikar, Jaroslav (referee) ; Nový, Alois (advisor) ; Čuprová, Danuše (advisor)
The bachelor thesis deals with the new building of Car centre VW GROUP in Brno. District Brno-Brněnské Ivanovice Kašanová street. B.p.n 50/1, 51/1, 52, 53, 54, 55/1, 55/2, 55/3, 55/4. In cadastral area it is led as Brownfields under number 0201 by the city of Brno. It has a triangular shape with an area of 1.3 hectares and master plan is for blended areas. It is located on the Kaštanová street and it is currently accessible from this street. From the eastern side it is bordered by a protective zone of river Svratka. The surrounding area is built up with administrative, industrial and commercial buildings. The building is situated in the north-eastern part of the area. It is designed as a single-storey steel assembled hall divided into two parts which meet the requirements of the service car centers VW GROUP. Presentation, sales, after-warranty and post-warranty servicing cars Škoda, Volkswagen, Audi and Seat.
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Detached house with commercial premises
Vodička, Tadeáš ; Hruboň, Ondřej (referee) ; Daněk, Lukáš (advisor)
The theme of bachelor´s thesis is new-building family house with establishment in village Kocbeře on parcel No. 11/1. The building is set in a slighty sloping terrain. It has two overground floors. The vertical structures is designed of system Porotherm Profi T and ceiling construction of systém Porotherm. Above the living area is a roof of wooden trusses, above the garage and service is a flat roof
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Family House with an establishment
Flousek, David ; Pospíšil, Tomáš (referee) ; Čuprová, Danuše (advisor)
The theme of bachelor´s thesis is new-building family house with establishment in Machov. The building is set in a slighty sloping terrain. It has two overground floors and basement. The building is designed of system Porotherm P+D and ceiling construction of system Porotherm ceiling. The roof strukture is a flat roof.
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Mystery shopping and its use in retail
Jech, David ; Filipová, Alena (advisor) ; Zeman, Jiří (referee)
The aim of my thesis is to describe the condition and form of using Mystery shopping at Globus. Particulary the use of this method of research that captures the behavior, appearance, product expertise and actions our staff in contact with the customer, as a useful tool for obtaining informations about the weakness and strengths of our services, behavior our employees, the possibility of differentiation from competitors and also as a tool for development and employee motivation.
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