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Procesní analýza organizace AIESEC Brno
Fárková, Nikola
The number of non-governmental organizations in the Czech Republic is still growing, therefore this thesis focuses on the process analysis of one of them, a student association AIESEC Brno. Through its areas, AIESEC Brno offers several products to its market, such as foreign internships and projects focused on business and sustainability education. Based on the individual analyses, the competitiveness, the ability to meet the needs of the customer, the financial situation, and the growth and strategy of each area of this organization were evaluated to identify the main risks and subsequent recommendations for the organization. Through questionnaire surveys, it was found out that clients are very satisfied with the services of AIESEC Brno. Furthermore, the individual analyses showed that the most successful area with great potential is Local Projects. Based on the results from both the BCG matrix and the service analysis, the area of Outgoing Global Exchanges is a stable area which brings constant profits despite facing a lot of competition. The Incoming Global Talent area has stopped generating profits due to a lack of innovation in approaching companies and market changes.
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Deployment and Utilization of Business Intelligence Tools
Štaud, Štěpán ; Luhan, Jan (referee) ; Kříž, Jiří (advisor)
The diploma thesis deals with the analysis of the current state of working with data of a company offering telecommunication operator services, which deals with the acquisition of new customers in the B2B sector. The diploma thesis later deals with the design and implementation of Business Intelligence solutions. The solution will improve the company's processes and serve as a support for data-driven decision-making.
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Strategický plán vybraného neziskového subjektu
Hyklová, Tereza
HYKLOVÁ, T., Strategic Plan of selected non-profit subject. Bachelor thesis. Brno: Mendel univerzity in Brno 2020. The aim of the bachelor thesis is to compile a strategic plan for the non-profit organization Hašle z. s., whose activities are focused on helping children suffering from cerebral palsy and also their families. The first part of this thesis is focusing on the theoretical level of non-profit organizations and their position in the national economy. The theoretical knowledge is then used in practical part containing process analysis. At the end of the bachelor thesis is formed a strategic plan of the organization based on the process analysis.
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Implementácia metodiky (rámcov) ITIL pre Helpdesk MENDELU
Jantulíková, Michelle
This diploma thesis deals with the analysis of the Helpdesk of Mendel University, the procedures and processes used in everyday operation as well as the tools used for this and the implementation of the ITIL methodology in this environment. BPMN and flowcharts used in the analysis, design and implementation were created using Enterprise Architecture and Visual Studio Code was used to work with the codes. The Emersion content management system was used to deploy websites and web applications to the university testing environment. The implementation also concerned the OTRS ticket management tool. The work analyzed the current state of IT Services Management, ITIL methodology as well as the current state of the Helpdesk of Mendel University. All knowledge was used in the design of implementation and subsequent implementation. Finally, the benefits and risks were evaluated and the approach to future implementations was set.
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Using process management methods in the enterprise
ZRNA, Petr
The thesis examines the process management, methods and processes of the selected company. The thesis evaluates the maturity of the company's process management on the basis of the used principles of process management. The processes were evaluated through the application of process analysis. The internal logic analysis, value added mapping, time analysis, variability analysis and IS / IT analysis were performed on the processes. The result of the work is a recommendation for the automation of two activities and a recommendation for the application of value added analysis to the main processes.
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Customer tools ordering process concept
Jedličková, Jana ; Karásková, Marcela (referee) ; Juřica, Pavel (advisor)
The master ‘s thesis focuses on the description and analysis of the ordering customer tools process in the company Mubea. The theoretical part is focused on processes, their improvement, description, and analysis. The practical part specifies the steps of the process and its shortcomings. The output is a process improvement proposal and evaluation of the benefits of the proposed changes.
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Process Optimization in Services
Illek, Adam ; Rompotl, Jaroslav (referee) ; Videcká, Zdeňka (advisor)
This bachelor’s thesis is aimed on process optimization in hotel services. The solution is focused on processes related with accommodation assured by hotel reception, which lead to elimination of routine activities, the elimination of data duplication and their digitalization. The thesis is divided into three parts, which are devoted to theoretical delimination, analysis and process improvement.
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The process of product sales
Skotálek, Ondřej ; Roček, Martin (referee) ; Juřica, Pavel (advisor)
This bachelor's thesis deals with the modeling of process maps for the product of CompuGroup Medical Česká republika s.r.o., called CGM MEDISTAR using the Visio modeling tool. The thesis maps, analyzes and describes in detail the process of selling the product. Subsequent proposal suggests process improvement, including process documentation.
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