National Repository of Grey Literature 19 records found  previous11 - 19  jump to record: Search took 0.01 seconds. 
The services of transport companies in international personal transportation on relation Czech Republic – Slovak republic.
Dacejová, Júlia ; Zelený, Lubomír (advisor) ; Mervart, Michal (referee)
The master´s thesis deals with the international personal transportation on relation between Czech capital city, Prague and the biggest city of east Slovakia region, Košice. It aims mainly on services, which transport companies currently provide, and presents them according to their attractiveness from the customers´ point of view. The analysis of offered services enables us to describe quality of traveling between Prague and Košice. At the same time, it creates a picture about competition between operating companies on railways mainly. This paper focuses on railway transport but does not omit the bus transport neither. The end of the diploma thesis belongs to assessment of situation of current personal transportation and tries to forecast its future development.
Assortment of payment cards in the Czech Republic
DIBELKOVÁ, Lucie
A target of this work is to explore offer of payment card and their additional services on the czech market. The theoretical part explains the basic concepts which are important to understanding of this topic. All kinds of cards, payment methods and ways to protect cards are defined in teoretical part. The important principles to protect the payment made by the card are also defined. The practical part describes the products offered by the three largest banks in the Czech republic. Prices for services are summarized in the table. Products of the three largest Czech banks are compared thanks to model klients, which are defined. The result is a recommendation of the best credit card for this client. Debit cards are compared too.
Mountain hotel
Kyceltová, Lucie ; Blažková, Vendula (referee) ; Daněk, Lukáš (advisor)
The theme of this work is the building design, brand new mountain hotel with wellness services in Spindleruv Mlyn. The plot is located in a quiet part of town, near a wooded area and form a river Labe.V designed hotel is located three floors above ground level of the building is solved attic space. Roofed by a wooden roof false hip roof. Ground unsophisticated form a geometric shape, which layout is divided into sections. On the ground floor wellness facilities, a portion of the input dopňkovými with hotel services, floor is done mainly for accommodation, as well as the attic. Hotel is equipped with a slightly sloping plot in the construction of houses and other hotels. All living spaces are naturally ventilated and illuminated. The supporting structure consists Liapor system. The appearance of the hotel is in line with the surroundings.
Raising Competitiveness of Lasertag Business through Enriching the Product Range by Non-smoking Club
Atanasovský, Jiří ; Černý, Branislav (referee) ; Zich, Robert (advisor)
Diploma thesis deals with competitiveness of lasertag facility. Costumer value creation is analysed based on value chain theory and compared with competition. Enriching of company product range by auxiliary services, mainly non-smoking club, is drawn up considering this and other analysis. Realization of these new ideas and evaluation of their success is also part of this thesis.
Animation as a component of the hotel product
JANČOVÁ, Alžběta
The thesis is focused on animation as part of the product chosen hotel. Its aim is to specify the position of the animation in the hotel product including justification of its importance in the process of meeting the needs of our customers. Through the results of the analysis conditions providing animation services to selected hotel was built design, such as the possibility of increasing the standard of service. For this analysis was chosen Wellness hotel Frymburk.
The analysis of the current state of the selected hotel and business plan proposal for the future
PODLEŠÁKOVÁ, Adéla
This thesis is mainly focused on the analysis of the selected service facilities in Trebon (Aurora Spa and Berta Spa) and the proposal of optimal development plan for maintaining competitiveness in Berta Spa. The importace of the thesis consists in the diagnostic level and quality of services provided in these facilities. The thesis is carried out analyzing market conditions, the internal environment of the spas. In order to elaborate this thesis 139 questionnaires in the survey were obtained and structured interviews with the staff of the spas were conducted. The purpose of this thesis is also summarize the observations of the spa and wellness trends, proposing the possibility of other services including cost calculation. The observations can serve as a basis for future studies and help to develop a supply of spa facilities in Trebon.
Additional services of utility companies as an instrument of customer retention
Koudelka, Martin ; Vávra, Oldřich (advisor) ; Pokorný, Miloslav (referee)
The thesis deals with usage of additional services as a marketing technique of utility companies after the liberalization of natural gas and electricity markets. Aim of the thesis is to design a portfolio of additional services that will provide a utility company with a loyal customer base. The portfolio is based on analysis of theoretical background as well as analysis of current supply of additional services on Czech and foreign utility markets.
The Analysis of the Visitors' Satisfaction with Complimentary Services of Zoological Garden
Faladová, Jarmila ; Nový, Jan (advisor) ; Musil, Martin (referee)
This bachelor thesis analyses visitors' satisfaction of comlementary services provided by Zoological Garden Ohrada. The objective of the thesis is to prove if there is an influence on the quality of providing the services by the external suppliers.
Utilization of payment cards
PETROVÁ, Jaroslava
The Thesis deals with the utilization rate of debit cards, asks whether popularity of credit cards increases and tries to find what the approach to holding a payment card is among clients. It also deals with the history of payment card origins, both abroad and in the Czech Republic, with classification of cards and with card associations. Advantages and disadvantages of credit cards for a provider, a retailer and a cardholder and the possibility to compare for whom a card is a beneficial product is another interesting topic. It also deals with classification of cards and informs on the most important card associations. It summarizes their position on the market in the Czech Republic. Payment cards are a phenomenon of present days, which is why nearly everybody owns this payment instrument today. When we look at the offer of banks and financial institutions at the territory of the Czech Republic we find that no more financial institution not offering a wide range of credit and debit cards exists nowadays. The aim of the Bachelor Thesis was to confirm or refute set hypotheses, what the rate of growth on payment cards is and whether the interest in payment cards grows. A quantitative method in the form of a questionnaire research among the clients of Raiffeisenbank a.s. was chosen to confirm the hypotheses, then a research question asking about the approach to payment card ownership among clients. The questionnaire results were processed by means of descriptive statistics in graphic form. The research results were described and evaluated from the point of view of conformation or refutation of the hypotheses and the research question in the conclusion of the Bachelor thesis.

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