Original title:
Outsourcing v komerční pojišťovně
Authors:
Minářová, Jana Document type: Master’s theses
Year:
2011
Language:
cze
Keywords:
call centre; costs; outsourcing
Institution: Mendel University in Brno
(web)
Document availability information: Access to this document is restricted; please see the detailed information in the Mendel University digital repository. Original record: http://is.mendelu.cz/zp/index.pl?podrobnosti=41827