Original title: Návrh metodiky řízení a správy incidentů a problémů a jejího využití ve vybrané organizaci
Translated title: Design of methodology of administration and management of issues and its application in chosen organisation
Authors: Holub, Adam ; Stanovská, Iva (advisor) ; Novák, Tomáš (referee)
Document type: Master’s theses
Year: 2016
Language: cze
Publisher: Vysoká škola ekonomická v Praze
Abstract: [cze] [eng]

Keywords: Defect; Incident; Issue; Issue-tracking system; ISTQB; ITIL; JIRA; Lifecycle; Methodology; Problem; Defect; Incident; Issue; issue-tracking systém; ISTQB; ITIL; JIRA; Metodika; Problém; Životní cyklus

Institution: University of Economics, Prague (web)
Document availability information: Available in the digital repository of the University of Economics, Prague.
Original record: http://www.vse.cz/vskp/eid/53143

Permalink: http://www.nusl.cz/ntk/nusl-262019


The record appears in these collections:
Universities and colleges > Public universities > University of Economics, Prague
Academic theses (ETDs) > Master’s theses
 Record created 2017-01-04, last modified 2022-03-03


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