Original title: Studie efektivnosti distribuce s vazbami na obslužnost zákazníků
Translated title: The Study of Distribution Efficiency with Links to Customer Serviceability
Authors: Bezecná, Vladimíra ; Němec, Vojtěch (referee) ; Jurová, Marie (advisor)
Document type: Bachelor's theses
Year: 2015
Language: slo
Publisher: Vysoké učení technické v Brně. Fakulta podnikatelská
Abstract: [slo] [eng]
Táto bakalárska práca sa zaoberá analýzou distribučného systému pre kuriérnu sieť v spoločnosti MediaCall, s.r.o. Práca analyzuje aktuálny stav v podniku a v návrhovej časti popisuje možnosti efektívnejšieho ohodnotenia kuriéra vzhľadom k obslužnosti zákazníka. The bachelor thesis deals with the analysis of the distribution system for courier services in MediaCall s.r.o. The thesis analyzes the current situation in the company and the proposal part describes the possibilities for more effective evaluation of courier regarding the customer serviceability.
Keywords: customer serviceability; Distribution; logistics.; optimization; service

Institution: Brno University of Technology (web)
Document availability information: Fulltext is available in the Brno University of Technology Digital Library.
Original record: http://hdl.handle.net/11012/41195

Permalink: http://www.nusl.cz/ntk/nusl-248865


The record appears in these collections:
Universities and colleges > Public universities > Brno University of Technology
Academic theses (ETDs) > Bachelor's theses