Original title: Analýza spokojenosti zákazníků ve vybraném ubytovacím zařízení
Translated title: Analysis of customer satisfaction in particular accommodation facility
Authors: Lisovska, Khrystyna ; Vávra, Oldřich (advisor) ; Tahal, Radek (referee)
Document type: Master’s theses
Year: 2017
Language: cze
Publisher: Vysoká škola ekonomická v Praze
Abstract: [cze] [eng]

Keywords: customer; loyalty; satisfaction; satisfaction measurement; loajalita; měření spokojenosti; spokojenost; zákazník

Institution: University of Economics, Prague (web)
Document availability information: Available in the digital repository of the University of Economics, Prague.
Original record: http://www.vse.cz/vskp/eid/70157

Permalink: http://www.nusl.cz/ntk/nusl-359289


The record appears in these collections:
Universities and colleges > Public universities > University of Economics, Prague
Academic theses (ETDs) > Master’s theses
 Record created 2017-08-02, last modified 2022-03-04


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