National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Comparing approaches to improving processes in selected banks
Voříšková, Kristýna ; Svobodová, Hana (advisor) ; Černý, Ondřej (referee)
Diploma thesis focuses on individual approaches to increase process efficiency in Czech banks. Target banks are Komerční banka, Česká spořitelna and Raiffeisenbank. Trend of bank services commoditization is forcing banks to reduce products prices and increase quality. The goal of this thesis is to compare approaches of forementioned banks and evaluate them based on pre-set criteria. After the analysis suggestions will be made. The first part diploma thesis explains process management terminology and presents specific theoretical approaches to process enhancing. The second part compares specific projects in three banks and suggests specific improvements. Diploma thesis also confirms the philosophy of continuous process improvement is valid for tertiary sector as well.
The analysis of the development of costs and the structure of Public Administration in the Czech Republic between years 1993 and 2013
Voříšková, Kristýna ; Chmelová, Pavla (advisor) ; Prudká, Šárka (referee)
The thesis thematizes the development of costs and the structure of Public Administration in the Czech Republic. Particular attention is paid to the State Administration between years 1993 and 2013. As suggested in the theoretical part, many authors admit that a certain administrative apparatus is necessary for state's smooth functioning. Therefore, the thesis presupposes an increase of Public Administration, as far as number of its employees as well as their wages and other costs are concerned. This assumption was, however, confirmed only partially, because the large number of clerks within the observed period was, according to data provided by the Final Paycheck and by the Czech Statistical Office, declining, whereas their wage fund as well as avarage wages were increasing. Another important point was the comparison of State and Public Administration, whose development of costs displays numerous differences and which was affected by the economic crisis only to a limited extent.

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1 Voříšková, Kateřina
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