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Analysis of emlpoyees´ satisfaction in the company ACTIVE 24
Horná, Kateřina ; Kašparová, Eva (advisor) ; Franková, Emilie (referee)
The aim of this thesis is to analyze the satisfation of employees in the company ACTIVE 24 and to propose measure leading to removal of deficiencis. The introduction describes the issues and the aim of this thesis. Based on a theoretical basis which appears in the fisrt part the hypothesis are set, the research metodology is decribed and the tools for data collection are specified. Research is implemented through questionnaire surfy. It focuses on the nature of work, compensation and the employee benefits, training, personal development, work environment, relationships with colleagues and superiors. The practical part contains the results of research and verification of hypotheses. Based on identified deficiencies the measures for improvement are set.
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Protocol and etiquette in diplomacy and business
Horná, Kateřina ; Gullová, Soňa (advisor) ; Laschoberová, Libuše (referee)
The purpose of this thesis is to define the terms "business protocol", "state protocol", "diplomatic protocol" and "etiquette", to describe some of the rules of social behavior and explain the importance of compliance with these rules. Equally important part is form of protocol and etiquette of diplomacy, for example how follow-up contacts between the countries each other, who is regarded as the initiator, what kind of ceremonial duties exist, how looks the organization of visits or how to choose appropriate gifts. This thesis is divided into three main chapters. The first part defines the basic concepts. The second part of the work focuses on the business protocol itself. It includes such topics as social priority, introduction, business cards, clothing, letters, netiquette, organizing a business meeting, a visit of a foreign guest, an international conference and last but not least social accident. The third chapter examines diplomatic protocol and pays particular attention to the supreme visiting government officials. To obtain the necessary information has been used by professional literature and sources of the Ministry of Foreign Affairs of the Czech Republic. On the basis of the methods of direct observation were characterized the best and worst results, that is what is good and what is not good. It was discovered that the rules of the protocol in business circles in the Czech Republic are often violated.
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