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Performance management
Hudečková, Karolina ; Tureckiová, Michaela (advisor) ; Paulovčáková, Lucie (referee)
The diploma thesis is focused on the planning of personal development of employees in the context of the process of performance management in the organization. Attention is paid to the role and function of personal development planning in achieving the set goals in the process of performance management. The theoretical part defines concepts of performance management, education and development and personal development planning and describes theories of these concepts. The analytical part, based on a study of internal documents and interviews with managers, describes how the work performance of employees in Czech-Moravian Guarantee and Development Bank is managed. The result of this research was identification of weaknesses in the application of the concept of work performance management in the organization. Finally, recommendations are proposed in order to streamline the mentioned processes in the organization. KEYWORDS performance management, evaluation of employees, training of employees, individual development planning, human resources management
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Gay clubs in Prague
Hudečková, Karolina ; Martinová, Marta (advisor) ; Kotík, Michal (referee)
Gay clubs and their role within gay community have been chosen as the topic of this graduation thesis. Work gives the definition of terms "gay" and "gay club" as well as the survey of society's attitude to the gay minority, both nowadays and in historic perspective. This information is followed by chapters dealing with history and presence of Prague's gay clubs, their functions within gay community a society's view on it. Practical part brings half- structured interviews with gays and seeks consensus that helped to set current functions of gay clubs, further to determinate factors influencing choice of the particular club and difference between a gay clubs and a regular night clubs. Furthermore, observations in two chosen Prague's gay clubs have been conducted by the author as part of this research. When interviewing she also touched the darkroom issue, that is partly mentioned in her observation study. There have been quite significant changes happening nowadays comparing to the historic gay club's functions. The only historic factor that managed to stay within currents ones is the sense of security, that gays feel in gay clubs comparing to regular night clubs in which they can't fully manifest themselves. However majority of gays is visiting heterosexual oriented clubs nowadays at the same level...
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Emergency Operators´ Mental Load
HUDEČKOVÁ, Karolína
This bachelor thesis deals with mental strain in dispatchers of medical emergency services. I focused on covering these questions, the follow-up analysis and description, on the basis of research. The first objective was to survey opinions of operations centre dispatchers of the mental strain in their work. The next objective was their opinion of the question whether the number of dispatchers on duty in one shift influences their mental strain. My research is based on questionnaire surveying, and the research object covered 40 employees in operational centres all over the Region of South Bohemia. (Note: a nationwide research would be technically hardly realisable, as it is improbable that the questionnaires sent in would be returned). The introductory chapters contain a brief description of the operations centre and activities that the dispatchers perform every day, and I try to formulate the principles of the correct communication that should be led in the conversation with the callers on the distress line. I also describe general features of stress, the factors that lead to it, and the states breaking out as a result of its long-term effect on people. Specifically in this thesis, I describe post-traumatic stress disorder and the burn-out syndrome, and I also mention prevention to defend oneself against these risk factors. The second part of the thesis focuses on the results of the research conducted by quantitative technique, by handing out 45 questionnaires, 40 of which were processed after they were sent back. The research and results make up an essential part of the thesis and bring proofs of the fact that employees of operations centres undergo mental strain influenced by a number of factors. Some of these factors can be influenced, and becoming aware of these factors, this strain may be at least partially reduced. The thesis also uses the comparative method with the possibility of comparison of the mental strain between individual dispatchers. Last but not least, it contains inspiration for considering these questions, and personal proposals for a positive contribution to lowering this strain and a further development of this problem in general.
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