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National Repository of Grey Literature 3 records found  Search took 0.01 seconds. 
Analysis of sales practices of Independent Beauty Consultants in a selected company
 Hrubá, Aneta ; Zamazalová, Marcela (advisor) ; Štětina, Radomír (referee)
Master thesis deals with analysis of sales practices of Independent Beauty Consultants in a selected company. The aim of the thesis is to evaluate the sales practices of Independent Beauty Consultants at Mary Kay company and to propose optimization recommendations. The thesis is divided into free parts: theoretical, methodological and practical. The theoretical part is based on literature and describes the qualities of a professional salesperson and an effective process of personal selling. The methodological part defines the target group and explains the application of the chosen methods such as: personal interview, questionnaire survey and mystery shopping. The practical part focuses on Independent Beauty Consultants and analyzes their sales practices. Optimization recommendations are proposed on the basis of the findings of research.
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The quality of customers service in selected companies
 HRUBÁ, Aneta
This thesis deals with the issue of customer service quality with the aim to analysis the current situation particularly in E.ON Česká republika Ltd. and suggest improvements of the customer service system based on the findings.
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Satisfaction and work behaviour
 HRUBÁ, Aneta
This bachelor's thesis examines the area of satisfaction and work behaviour with the aim of conducting both quantitative and qualitative research of satisfaction in relation to employee turnover in the joint-stock company E.ON Energie, specifically in the Electri-city Purchase and Energy Sales TOP&BIG division.
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See also: similar author names
1 Hrubá, Adéla
7 Hrubá, Alena
6 Hrubá, Andrea
4 Hrubá, Aneta
1 Hrubá, Anežka
3 Hrubá, Anna
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