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National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Utilisation of analyses of human resource management systems for the development of non-profit organisations
 Flutková, Kristýna ; Vrzáček, Petr (advisor) ; Lejsal, Matěj (referee)
This thesis explains how personnel audits and parts of procedural audits that are focusing on personnel management can be used and optimised in non-governmental organisations (NGOs). All these processes are part of civil society and engagement in the form of volunteering. There is an emphasis on the quality of the social services which are subject to audit. The empirical part of the thesis is based on questionnaire surveys and structured interviews and draws on the experience of auditors in the Czech Republic and of the NGOS in which the audits took place. It takes into account feedback from organisation staff and auditors. The key outputs are an overview of the benefits and limitations of personnel audits, together with a set of recommendations for NGO audit providers. Key words personnel audit, process audit, nonprofit management, change process, civil society, quality of social services
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An evaluation of social workers in the Department of Social and Legal Protection for Children from the perspective of fathers and mothers in a situation of divorce
 Flutková, Kristýna ; Matoušek, Oldřich (advisor) ; Pazlarová, Hana (referee)
This work is focused on the interaction between social workers and parents of children who are under the control of the Department of Social and Legal Protection for Children (OSPOD) due to situations of parental relationship breakdown. The object of the work is an analysis of complaints made by fathers and mothers. The aim is to develop recommendations which will help social workers improve problematic relationships with parents and result in increased cooperation towards common goals. The work is divided into two parts. Firstly, a general part based on the historical context of social and legal protection of children, important basic information about OSPOD, competencies, rights and obligations of social workers. The divorce and subjects who are connected with that are also mentioned. Secondly, a practical part presenting the analysis of online complaints from internet discussion forums. These complaints are categorized and compared between fathers and mothers. Recommendations for social workers are based on the complaints' analysis, on interviews with social workers speaking about methods used in OSPOD and on comments made by parents who were given space to suggest their own comments about changes they would like to see in the behaviour of social workers. The interviews were performed as part of...
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1 Flutková, Kateřina
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