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Prevention of burnout syndrome among emergency service workers
DANIELOVÁ, Barbora
The thesis is focused on the prevention of burnout syndrome in the IRS workers. This thesis was prepared in the context of the SARS-CoV-2 pandemic, which hit the Czech Republic in 2020, and due to the pandemic situation, including extraordinary governmental measures, integrated rescue system workers were exposed to a great psychological, but also physical load. In the theoretical part of this thesis, the integrated rescue system was briefly described, but also the stress that contributes to the development of burnout syndrome in the long term. Subsequently, the theoretical part described the burnout syndrome and its phases. Furthermore, the symptoms of burnout syndrome, risk factors or treatment were presented. An indispensable part,without which this thesis could not be complete, is the section devoted to the prevention of burnout syndrome. The main objective of this thesis was to list the factors that contribute to the development of burnout syndrome including preventive measures that reduce the likelihood of burnout syndrome. The topic of prevention of burnout syndrome was focused only on the personnel of basic units of the IZS. To achieve the stated aim of this thesis, a custom questionnaire was constructed and used in the survey. The practical part of this thesis deals with the prevention of burnout syndrome in the workers of basic units of the IZS. The questionnaire that was constructed contains twenty-four questions, fourteen of which are related to the SARS-Cov-2 pandemic and also intertwined with the prevention of this syndrome. From the analysis of the questionnaire survey, it was found that the prevention of burnout syndrome is neglected among the integrated rescue system workers in the Czech Republic. On the basis of subjective answers of the personnel of basic units of the IZS it was found that they may be more at risk of developing burnout syndrome due to the SARS-CoV-2 pandemic. Since no official diagnostic questionnaire was used, I would have welcomed the involvement of some erudite social psychology personnel on this issue. From the resulting findings included in this thesis, a recommendation for practice has been developed, which includes five practices that, if applied, could improve the current state of the art in the prevention of the syndrome in future integrated rescue workers.
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Workload of Social Service Workes in a Special Programme Regime Home
TOBOLKOVÁ, Barbora
This diploma thesis deals with workload of social service workers in special regime homes. The aim of this paper is to chart the factors influencing workload of social service workers in special regime homes. The main research question asked is: How do social service workers in special regime homes perceive their workload subjectively? The thesis is divided into a theoretical part and a research part. The theoretical part is divided into five chapters which are based on professional literature. The chapters contain a detailed description of the profession of social service workers including professional qualifications together with the definition of the social service - special regime home. The term strain is defined and divided into workload, mental strain and physical strain in the following chapter together with a mention of the term work-life balance in connection with this topic. The subsequent chapter is dedicated to prevention of inception of strain, more precisely to supervision and mental health hygiene. The last chapter deals in detail with occupational burnout. The research part contains the specifications of the aim of the thesis, of the main research question and of five research sub-questions which have been based on the main one. The data have been collected by means of qualitative research, survey methodology and the semi-structured interview method. A specific special regime home in the Vysočina region has been selected for the purposes of this research. The nine participants in the research are social service workers who have been employed at the facility for a minimum of one year. The research was conducted in two phases. In the first phase, a preliminary research was done to serve as a base for adjusting the research questions. The actual research was realised in the next phase. The acquired data were processed using the clustering method and evaluated subsequently. The evaluated data are ordered in relation to the research questions. The social service workers cope with the workload well. They consider their work to be not only physically but also substantially mentally demanding. Manipulating with bedridden clients is viewed as the most physically challenging operation by the facility workers. The most mentally challenging situations for them are the decease of clients, incessant explaining, dealing with clients, etc. The workers experience stressful situations with clients, however more frequently with clients' families as well. The most common work-related health problems of the workers at the facility are backaches. The results of this diploma thesis can serve the selected special regime home in the Vysočina region or as a study material to the lay and professional public.
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Man as a moral being getting into conflict with the obligations given by the employer
LAJPERTOVÁ, Nikola
This dissertation, named "A person, an employee in social work, as a moral being coming into contradiciton with duties assigned by an employer", deals with a theme of a person as an autonomous moral being in a position of an employee in the sphere of social work, who comes into conflict with duties assigned by an employer. The aim of this dissertation is to possess a complex analysis of the causes of these conflicts and inner preconditions of a person as a moral human being who is involved in these conflicts, and the ability for ethical reflection and questioning, which the author addresses in the processing of this theme. The study of special native and foreign literature was chosen as a way of gathering the base information for the final ethical reflection.
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Ethical issues in the profession of nurse
BIDELNICOVÁ, Lucie
The main theme of Bachelor Thesis are ethic questions in nurse profession. These theme is separated in two parts. In the theoretic part I describe main terms such as ethic, morals, conscience. Then i concentrate on professional ethic , then specification on the work accomplishment, nurses education connected to department of health education, ethical code and also his failure and definition of burnout. In the practical part i have enclosed survey's results, where i have been concentrating on general knowledge of ethnic rules and behaviour. There have been 72 respondents, 61 of them women (84.7 %) and 11 men (15.3 %). There were 43 respondents with secondary education (59.7 %) and 29 (40.3 %) with college/university diploma. You can see that results show that 22 respondents (75.9 %) with college/university diploma are fallowing the rules , compere to 31 respondents (72.1 %) only with secondary education.
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Communication´s specifics with the clients using the emergency calls.
GULÁN, Vladimír
The emploees of Emergency personnel Integrated Rescue System are the first to whom the client of emergency telephone notification turns with confidence and expectation that the initial information and advice will be given to him how to behave in the crisis situation that directly or indirectly relates to his person, when this became a victim or witness. Therefore, there are placed the workers with the certain given level of education on these lines with the specialization for specific emergency services who dealt with notifications from citizens in continuous operation. They will evaluate the obtained information and pass to the bodies of the Integrated Rescue System for further action. The theoretical part defines basic terms related to the Integrated Rescue System to crisis and telephone communication, specific calls to emergency services and there are marginally mentioned the risks that may affect emergency personnel. The practical part examines how workers are assigned to various helplines of Integrated Rescue System equipped with communication capabilities and skills that can handle crisis communication during telephone conversations with citizens whether their communication skills improved during practice and where they see gaps. Evaluation of information has been a manual for emergency workers.
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The Workload of High School Teachers
TLAMSOVÁ, Alena
The main aim of my bachelor thesis was to characterize parts of the secondary school teacher´s workload and to analyse the workload of teachers at selected secondary schools. The workload can be described as a dissonance between requirements for the teacher and his or her skills and possibilities. The workload is generally divided into the physical and the mental workload. The first part of bachelor thesis deals with basic characteristics of a teacher, a profession of a teacher, a workload and its parts. The second part of bachelor thesis describes the chosen secondary schools and analyses the workload of the teachers from several points of view (e. g. type of workload, school, gender and duration of doing this profession). The analysis provides information about higher rate of the workload of the grammar school´s teachers, women, and teachers who do this profession more than fifteen years. It also informs that the physical load is harder. All the respondents try to prevent themselves from the workload by means of ac-tive and healthy life style and also by active and passive relaxation.
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The health educational and interventional programme of the integrated emergency system employees for the burnout prevention administered in co-operation with the Pre-hospital Emergency Care and Emergency Service in the South Bohemian Region
UHLÍŘOVÁ, Božena
There is the analysis of the literature on the topic of the researched issue, along with the listing of sources of emotional problems and of the burden, proceeding to the burnout of the Integrated emergency system employees, with the special emphasis on the profession of emergency workers. The health educational and interventional programme has been realized in the Pre-hospital Emergency Care and Emergency Service in the South Bohemian Region. The programme consists of three modules: Breathing and the art of relaxing, Yoga and massage, Nutritional recommendations. The motion techniques, relaxation, massage and nutritional recommendations are created to work both preventively and therapeutically on the emergency workers in the medical educational units. These techniques are used after physically and mentally exhaustive work or after health threats, which are caused by the acute stress-reaction or posttraumatic stress disorder or burnout. The main objective is to evaluate the benefits of programme with the recommendation of the usage in the post traumatic stress intervention group of experts. This material is focused on the psychosocial care of the emergency workers. Tiredness of the emergency workers have decreased thanks to this health educational and interventional programme, they have became calm and they have felt better.
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Rescuer´s attitude towards dying and death
MARKOVÁ, Petra
The thesis deals with attitude of rescuers to dying and death. Rescuers go to various situations in which they provide the highest quality care under every condition.The reason is the influence of repeated encountering dying and death.These influences reflect in their practice and private lives. The objective of the thesis was to find out the rescuers attitudes to dying and death. The purpose is to find out if this psychical stress influences their private lives and also other meetings at work. The respondents were from South Bohemian Region. The thesis elaborated in the form of qualitative research. The method of semidirected interview was applied. Interviews were carried out with randomly chosen rescuers (men, women) with different period of work experience. The results are almost literally re-written in the chapter called Research Results. In the thesis the psychical load of rescuers owing to the repeated encountering dying and death of adults and children. Further, the balanced attitude of rescuers immediately after the end of unsuccessful resuscitation was found out.
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