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Ochrana spotřebitele v potravinářském resortu
Bárová, Aneta
The bachelor thesis of consumer protection in the food resort focuses with a subject, that is actual at anytime and anywhere in the world. Besides the introduction and conclusion is divided into five chapters. The second chapter defines the objectives of the thesis. The third chapter deals with material and processing methodology. The fourth chapter presents a theoretical part and it laid out the basics of consumer protection and food law. There is also mentioned institutions and civil organizations aimed at consumer protection. The fifth chapter presents the results of an exploratory survey on consumer protection issue in the food resort. The sixth chapter discusses the results of the exploratory investigation.
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Chosen problems of consumer protection
POSPÍŠILOVÁ, Lenka
Theme of my bachelor´r work was Chosen problems of consumers protection. I chose consumer protection in electronic business. I wrote about important definitions of consumer protection in theoretical part of my work, for example consumer protections, consumer, discretions and duties of seller and of consumer, reclamation, marketing research, laws of consumer protection in Czech Republic and in European Union, electronic business, electronic commerce, state institutions of consumer protection, state supervisory authorities, civil consumer´s institutions, electronic contracts etc. I made marketing research in practical part of my work. Checklist had sum of 21 questions. I served out questions in three parts: categorizing questions, universal questions about consumer protection and questions about electronic business. Next, I valorized outcomes of marketing research and I presented them with the aid tables and graphs. From data analysis it emerged: interviewees had very good knowledge about consumer protections. Consumers knew where informations and which instruments cater to consumer protections find. Few of them used services of consumer´s institutions. I think good step would be: bigger medial publicity and supply of information.
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Chosen problems of consumer protection
ŠTEFLÍČKOVÁ, Veronika
The main objective of diploma work was to determine consumers' awareness of their rights in the field of catering services in the Central Region in the Czech Republic. Another task was to detect the critical areas which have the greatest difficulty to respondents. As part of the questionnaire survey, which took place in November 2008 in the Central Region were asked 97 respondents.
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Práva a povinnosti spotřebitele
Korcová, Zuzana ; Kohoutová, Olga (advisor) ; Novák, Petr (referee)
Práce popisuje základní pojmy a zákony v oblasti ochrany spotřebitele, dále se zabývá činností institucí, které ochranu spotřebitele zabezpečují. Práce rovněž charakterizuje nejdůležitější práva a povinnosti spotřebitele. V experimentální části lze nalézt výsledky výzkumu, který se zaměřil na znalosti v oblasti práv a povinností spotřebitele u pražských spotřebitelů.
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