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Workplace aggression: coping strategies and their effectiveness
Jiroutová, Markéta ; Zábrodská, Kateřina (advisor) ; Pospíchal, Martin (referee)
This thesis focuses on the workplace aggression (mobbing) and the coping strategies of the victims of mobbing. The first part introduces a view to a variability of the possible forms of the workplace aggression, the definition of mobbing is provided and also are mentioned the specific stages of mobbing. The second part of the thesis contains the detailed review of the issues how the victims cope with the mobbing as with the stress issue in their lives. Based on the scientific research, single models of coping strategies are discussed and their effectiveness as well. Coping strategies are explained also considering the BIG 5 personality traits. In the final part of the thesis is propounded the research project which is focused on the mapping of coping strategies of the victims of mobbing, the link between personality traits and their effectiveness. Keywords: workplace aggression, mobbing, coping strategies

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