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Burnout syndrome
Kratochvílová, Anna ; Kebza, Vladimír (advisor) ; Daniel, Daniel (referee)
This dissertation deals with the topic Burnout Syndrome. Burnout syndrome stands for a state of exhaustion, emotional withdrawal and loss of confidence in personal performance. The dissertation consists of two parts, namely the theoretical part and the research part. The literature research part summarizes theoretical findings on the subject, such as a characteristic of burnout syndrome, its causes, symptoms and development or diagnostic methods. The analysis of these topics is based on individual authors research. In the research part findings gained from the theoretical part were used and verified. The chosen organization, a state institution, the Industrial Property Office of the Czech Republic, is briefly characterized. This part evaluates the incidence of burnout syndrome among employees in the selected organization. Information for the research part was obtained using a questionnaire aimed at both, managers and staff without additional subordinates. An unstructured interview with the President of the Office was also conducted. The information acquired was evaluated and interpreted and subsequently measures were proposed to eliminate identified inadequacy.
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