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Process Optimization in Services
Javůrková, Lucie ; Souček, Jiří (referee) ; Videcká, Zdeňka (advisor)
This Bachelor´s thesis focuses on analysis of process optimization and instalation of services in particular company. Thesis contains common characteristic of process and focuses on improving of customer service. Thesis describes process maping and detail description in operation department and customer service. This project offers iprovement in process with goal to achieve higher quality and customers´happines.
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Process Optimization in the Company
Bartošová, Veronika ; Juřica, Pavel (referee) ; Videcká, Zdeňka (advisor)
The bachelor thesis is dealing with the process optimization in acounting office Kvarto s.r.o. Based on analyzies of current status are the proposeed solution is pursue to the problematice of administrative activities, which are simplified with the help of the introduction of partial digitization. The second part of solution is focuse on process of creation salary. The aim of both proposed solutions is streamline and lean time and potenttialy financial recources.
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Shifts planning system in the production company
Nedzelská, Eva ; Filipová, Vladimíra (advisor) ; Hánělová, Kamila (referee)
This master thesis describes the process of implementing a new system planning shifts in a production company. The Value Stream Mapping method was used to evaluate the previous system. The implementation process is split into four phases. MS Project was used to manage the project. Thanks to this process shifts planning time has been decreased by 20 %. Furthermore, the new system allows employees to work more effectively, significantly reduces the human error factor, and automatically satisfies legislative requirements.
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Process Optimization in Services
Javůrková, Lucie ; Souček, Jiří (referee) ; Videcká, Zdeňka (advisor)
This Bachelor´s thesis focuses on analysis of process optimization and instalation of services in particular company. Thesis contains common characteristic of process and focuses on improving of customer service. Thesis describes process maping and detail description in operation department and customer service. This project offers iprovement in process with goal to achieve higher quality and customers´happines.
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