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Human resource management in Software Quality Assurance competency centre
Krupová, Martina ; Buchalcevová, Alena (advisor) ; Novotný, Ota (referee)
Human resources are the basics of very well-functioning organization. It is very important for a company to succed in deciding how to properly manage this asset at a time of rapid change, as no company would be able to work without this asset. The goal of human resources is to ensure that there are sufficient motivated and capable people to help organizations achieve their strategic goals. The main goal of my bachelor thesis is to create a comprehensive procedure for human resource management in Software Quality Assurance competency centre and to select a suitable management tool for human resources.
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Project Management of the SQA Competence Centre
Široký, Jiří ; Buchalcevová, Alena (advisor) ; Říhová, Zora (referee)
This thesis describes the design and application of the methodology for project management of the Software Quality Assurance Competence Centre. In short theoretical introduction the thesis mentions the basic concepts associated with project management, including several examples of methodologies for project management. Then the thesis introduces the concept of Competence Centers at the University of Economics, Prague and identifies the specifics of the SQA Competence Centre's projects, or the specifics of managing these projects. Theses specific serve as a basis for design of the methodology for project management of the SQA Competence Centre, which consists of seven dimensions that cover various areas of project management. A crucial part of this methodology can be considered a project lifecycle model and process model of project management of the SQA Competence Centre. The methodology is then applied to the project management of the Integrated Testing Tools. Application of the designed methodology made this project and its management more transparent and efficient. This usage of the methodology also highlighted the importance of project manager's ability to motivate project team members. The main outcome of the thesis is designed and proven methodology for project management of the SQA Competence Centre with possible application in projects other Competence Centers operating at universities.
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Project Development of Integrated Testing Node
Ženíšek, Jan ; Buchalcevová, Alena (advisor) ; Kolář, Ladislav (referee)
Nowadays the development speed of new software products is a key to success and it is not important whether the aim is to make customer's urges satisfied or get ahead of one's competitors and fill the market gap. Because of the increase of development speed the demands on the saving process of software quality are increasing. There are two types of tools that are supporting the process of software quality assurance. Firstly, we talk about comprehensive testing tools of commercial character that usually include many functions, but their purchase is extremely expensive. On the other hand there are open-source tools that are available for free, they function on many kinds of operating systems and it is possible to modify them. Unfortunately their functions are basically focused on a certain subset of controlling the software quality assurance. Company TRASK solution a.s. has decided to change this current situation, so it asked competence centre Software Quality Assurance at the University of Economics in Prague in order to create Integrated Testing Node (ITN) that would combine the advantages of open-source tools. Moreover, it would offer broad range of functions as commercial solution. The purpose of this thesis is to describe relevant phases of the process of creating the Integrated Testing Node from the factual and methodical point of view. This aim is divided into partial aims included task analysis and the proposal of solving system, open-source products portfolio analysis, choice of the most convenient tools for following integration, choosing the method of information system building, evaluating the feedback from a client and the proposal of future development of this tool. As far as the biggest contribution of this thesis is concerned, it is the realisation of ITN project that can be used during information classes at the University of Economics in Prague. Furthermore, it can be used as the control of software quality in commercial companies.
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Project management in competence centre SQA
Hendrich, Michal ; Buchalcevová, Alena (advisor) ; Chocholatý, Drahomír (referee)
This thesis deals with project management competence center in Software Quality Assurance, which operates the University of Economics in Prague. The first part of this thesis is focused on basic terminology management projects and projects aimed at testing. The second part focuses on project management competence center in Software Quality Assurance, which describes a modified project life cycle according to the PMBOK and project life cycle testing. All phases of the lifecycle contain sub-activities and the person responsible for the activity. The last part of this thesis is focused on management competency center Software Quality Assurance tool available for cooperation IBM Connections, which is available for students and staff of the University of Economics in Prague. The thesis is a complex material intended primarily for manager competency center, its teams and includes guides on how to manage the very center and its projects.
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SW Support and maintenance: Extension of onthology about COE concept, simplification of effort estimation
Marounek, Petr ; Toman, Prokop (advisor) ; Stecker, Ladislav (referee) ; Dvořák, Jiří (referee) ; Slabý, Antonín (referee)
Effective implementation (in terms of time, cost, utilization of human resources, etc.) of information systems operation is a strategic issue in today's time when business processes are integrally aligned with the informatics. Currently, costs associated with software support and maintenance represent more than 90% of total costs. Software maintenance is a set of activities needed for cost-effective support of IT solution. IS / IT Center of excellence (COE) do not cover the area of software support and maintenance, there is no formalized methodology or procedural framework for COE for support and maintenance -- in reality, it means missing processes and procedures for creating it, management and evaluation of it. Moreover, there are missing recommendation about organization structure, services to be provided and overall continuous improvement. Therefore author proposes his own solution by definition and implementation of center of excellence for support and maintenance and its sub-centers of excellence for support and maintenance of particular applications. Current ontology of support and maintenance does not capture the necessary components and links -- namely missing management, planning and effort estimation views. Therefore author proposes his redefinition and enrichment of ontology of organizational structure about elements of competence and sub-competence center, typology of tasks (management, maintenance), and their management - estimating, planning and realization. In his work, Magne Jorgensen formulated conclusions that 83 to 84% of all estimation is done by pure expert estimates and estimating models are not used basically due to their complexity. Based on extending PERT formula about quality of estimator and historical experience, author introduced his simplified, easy to use approach to effort estimation in software maintenance. Both introduced formulas were verified in sub-competence center for supporting mortgage IS with significantly better result than only pure PERT estimate (98.8% and 91.8% against pure PERT 90.1%). In conclusion, author discusses the benefits of the implementation of center of excellence for support and maintenance and sub-centers of excellence for support and maintenance of particular applications, and overall fulfilling of thesis scope.
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