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National Repository of Grey Literature 3 records found  Search took 0.01 seconds. 
Creating of client's center in Olomouc
 Černý, Radoslav ; Novotný, Štepán (referee) ; Zeman, Václav (advisor)
This Master´s thesis is concerned with the suggestion of the most effective development of the customer centres for Partners corporation in Czech Republic. The goal of my diploma thesis is to project The Customer Centre in Olomouc as well as set a template for the future development of such centres.
Detailed record
Creating of client's center in Olomouc
 Černý, Radoslav ; Novotný, Štepán (referee) ; Zeman, Václav (advisor)
This Master´s thesis is concerned with the suggestion of the most effective development of the customer centres for Partners corporation in Czech Republic. The goal of my diploma thesis is to project The Customer Centre in Olomouc as well as set a template for the future development of such centres.
Detailed record
The strategy of customer centre
 Stankovský, Jakub ; Filipová, Alena (advisor) ; Zeman, Jiří (referee)
The aim of my bachelor thesis is the description and the analysis of the customer centre in a selected leasing company. The thesis appreciates the strategy focused on the customer. I tried to describe the importance of strategy in communication with customers and present the customer satisfaction index.
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