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National Repository of Grey Literature 2 records found  Search took 0.00 seconds. 
Text mining focused on clustering and fuzzy clustering methods
 Zubková, Kateřina ; Karpíšek, Zdeněk (referee) ; Žák, Libor (advisor)
This thesis is focused on cluster analysis in the field of text mining and its application to real data. The aim of the thesis is to find suitable categories (clusters) in the transcribed calls recorded in the contact center of Česká pojišťovna a.s. by transferring these textual documents into the vector space using basic text mining methods and the implemented clustering algorithms. From the formal point of view, the thesis contains a description of preprocessing and representation of textual data, a description of several common clustering methods, cluster validation, and the application itself.
Detailed record
Text mining focused on clustering and fuzzy clustering methods
 Zubková, Kateřina ; Karpíšek, Zdeněk (referee) ; Žák, Libor (advisor)
This thesis is focused on cluster analysis in the field of text mining and its application to real data. The aim of the thesis is to find suitable categories (clusters) in the transcribed calls recorded in the contact center of Česká pojišťovna a.s. by transferring these textual documents into the vector space using basic text mining methods and the implemented clustering algorithms. From the formal point of view, the thesis contains a description of preprocessing and representation of textual data, a description of several common clustering methods, cluster validation, and the application itself.
Detailed record

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