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National Repository of Grey Literature 3 records found  Search took 0.00 seconds. 
Quality management system project
 Böhm, Libor ; Nosek, Aleš (referee) ; Fiala, Alois (advisor)
This master‘s thesis deals with the analysis of the management system according to the international standard ISO 9001. It gives an explanation of the meaning of the particular standards in the area of quality management and defines the key areas in the management system of the industrial company. The practical part of the thesis is a review of the management system at Meva, identification of the deficiencies and proposal for their elimination using the QFD and FMEA methods.
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Quality management system project
 Böhm, Libor ; Nosek, Aleš (referee) ; Fiala, Alois (advisor)
This master‘s thesis deals with the analysis of the management system according to the international standard ISO 9001. It gives an explanation of the meaning of the particular standards in the area of quality management and defines the key areas in the management system of the industrial company. The practical part of the thesis is a review of the management system at Meva, identification of the deficiencies and proposal for their elimination using the QFD and FMEA methods.
Detailed record
The application of the QFD method in the selected organization
 Vondráková, Radka ; Plášková, Alena (advisor) ; Kořánová, Helena (referee)
The aim of this Master's Thesis is to propose improvement of the process of providing selected service, specifically serving food in the AV Gastro canteen located in the University of Economics, Prague Žižkov, for customers using the method Quality Function Deployment (QFD abbreviated), converts customer requirements into measurable indicators and set improved values. The interviewing technique based on use of questionnaires in written and electronic form was used to disclose customer requirements. One step of this method is the technical competitive assessment of functional requirements, the mystery shopping method was used for this. The graphical output of this method is the set of matrices called the house of quality. Various measures including the outline of associated costs were proposed based on outputs of QFD.
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