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Suicidal Tendencies of Seniors in Telephone Crisis Intervention
Maliňáková, Barbora ; Havránková, Olga (advisor) ; Vodáčková, Daniela (referee)
(in English): The topic of my thesis is the suicidal tendencies of elderly people. The topic is examined from the point of view of crisis hotlines. I describe terms such as old age, telephone crisis intervention and basic developmental needs (Pesso Boyden System Psychomotor) in the theoretical part. The following practical part focuses on crisis hotlines in the Czech Republic and their statistics concerning suicidal calls. The next part of the research is the analyses of interviews with social workers working on crisis hotlines and the analyses of notes from the talks with suicidal clients. I propose different instruments for the prevention of the suicidal tendencies of elderly people in the discussion.
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Suicidal Tendencies of Seniors in Telephone Crisis Intervention
Maliňáková, Barbora ; Havránková, Olga (advisor) ; Vodáčková, Daniela (referee)
(in English): The topic of my thesis is the suicidal tendencies of elderly people. The topic is examined from the point of view of crisis hotlines. I describe terms such as old age, telephone crisis intervention and basic developmental needs (Pesso Boyden System Psychomotor) in the theoretical part. The following practical part focuses on crisis hotlines in the Czech Republic and their statistics concerning suicidal calls. The next part of the research is the analyses of interviews with social workers working on crisis hotlines and the analyses of notes from the talks with suicidal clients. I propose different instruments for the prevention of the suicidal tendencies of elderly people in the discussion.
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Forms of mental hygiene and their application to crisis hotline workers
Fabíková, Lenka ; Loneková, Katarína (advisor) ; Štětovská, Iva (referee)
This thesis deals with the forms of mental hygiene and their application to crisis hotline workers. In the theoretical part the work focuses on the characteristics and specificities of telephonic crisis intervention. Methods of mental hygiene suitable for crisis hotline workers are presented too. The empirical part focuses on mapping of the forms of mental hygiene, which are provided by crisis hotlines to their workers in the Czech Republic. Individual forms of mental hygiene of crisis hotline workers were also mapped. Crisis hotline workers burnout was investigated in the empirical part of the thesis by the means of CBI - Copenhagen Burnout Inventory. It was also confirmed that greater degree of compliance with selected principles of mental hygiene by cisis hotline workers has the relationship with burnout lower incidence. Hypotheses concerning the relationship between sociodemographic data (sex, age, educational attainment, length of praktice, type of employment in the workplace and beyond) and the rate of burnout were not confirmed. The aim of the thesis was to offer possible ways of how to deal with the stress to crisis hotline workers and how they can optimally use the methods of mental hygiene, which can in practice preventively work against burnout.
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