|
|
Ethical aspects of tax optimization management in two selected companies
Kotllár, Roman
The bachelor thesis describes the topic of ethics in relation to the tax optimization within two selected companies, PPG Industries and Atlas Copco. As the question of ethics in relation to business is nowadays relatively undiscussed, I decided to have a deeper look and point out the facts in terms of tax optimization. The theoretical part considers ethics in general, shared service centers and its importance and idea of tax optimization. The practical part focuses on the European part of the market where these companies operate, describes and compares the revenues from year 2017 in relation to the ethical codex and recommends the further proceeding in order to be perceived in more ethical manner.
|
|
|
Performance management systems in shared service centers
Martirosyan, Ani ; Matyáš, Ondřej (advisor) ; Knorová, Kateřina (referee)
Abstract Background: This research investigates the role of measurement systems in shared service center, more specifically in the source to settlement stream, which consists of Accounts Payables and Procurement departments. The departments have been chosen because of their importance for the global Computer Science Corporation s.r.o., which is the parent company of Shared Service Center in Prague. The mentioned departments have been chosen for the research because of the process complexity and a big quantity of steps leading to the final result. Any delay of the intermediate steps refrains the whole process completion. Consecutive issues with the completion may bring Corporate Shared Service to the risk of service non-delivery. Methods: Exploring the measurements systems through detailed literature overview, an overview of the departments of Corporate Shared Service, the processes happening in the Accounts Payables and Procurement departments and performance variables measured. Results: Improvements in both, processes taking place and variables being measured, leading to productivity improvement, increase in customer satisfaction and a number of other advantages. Conclusions: Research offer unique insights into the performance measurement systems in a shared service center. There has been no such a targeted research done before for the Accounts Payable and Procurement departments in a shared service center Both quantitative and qualitative variables influencing performance are discussed and suggestions of improvements are made in a feasible manner.
|
|
|
Personal marketing in shared services centres
Svoboda, Tomáš ; Filipová, Alena (advisor) ; Zeman, Jiří (referee)
This diploma thesis deals with the topic of personal marketing in the area of shared services centres, mainly by its external part focusing on acquisition of university students and graduates. The main aim of the thesis is to propose improvements for personal marketing strategy of one concrete company. For this purpose, the key notions from the field of personal marketing as employer branding and employer reputation are defined as well as the terms from the area of shared services centres. After the definition of SSC, the sector of shared company services is going to be described to give reasons for the need for them to set up an effective personal marketing strategy aimed on university students and graduates. In practical part the assessment of the current approach to the personal marketing of the chosen company is to be made by analysing individual elements of its personal marketing strategy and comparing it to its competition. Then by using that and the results of the survey made amongst the target groups, the recommendation to improve current HR marketing strategy of the chosen company will be concluded.
|
|
|
Utilization of Shared Service Centers in Accounting Areas
Janasová, Barbora ; Müllerová, Libuše (advisor) ; Procházka, David (referee) ; Kovanicová, Dana (referee)
This dissertation thesis examines key aspects of a shared service center concept within an accounting area. Based on the theoretical framework, it provides a comprehensive assesement of various aspects of decision making process (why, what, how, where and the outcome) and establishes hypotheses related to types of accounting services suitable for provision by service centers, locations, ownership and financial outcome. Empirical study was conducted and statistical methods had been applied to test those hypotheses. Thesis aims to provide a guidenace for managers of companies who consider to start using shared service centers or who already use them and would like to further improve this model in accounting areas.
|
|
|
Optimization of supporting services
Fojtík, Aleš ; Kislingerová, Eva (advisor) ; Dvořáček, Jiří (referee) ; Mansfeld, David (referee)
Process optimization became a common practice for vast majority of market oriented companies. However, the focus on supporting services generally starts only after the potential for savings by optimizing the core activities is fully utilized. Emerging trend of passed ten years represents shared services centres, which in fact comprise both of the above components and together with offshoring offer more important cost savings. The aim of the thesis was to prepare a comprehensive material representing a complex overview of the process optimization activities and describe shared services centre as a special option of the optimization that allows maximization of the benefits from optimizing supporting services. The problem, which is being addressed in the thesis, should answer the question if the selection criteria of an optimization project have been influenced by the financial crisis and what is now different. The thesis is in the theoretical part presenting key optimization methods, process mapping techniques as well as recent trends in the optimization and shared service centres area. The market has been importantly impacted by the financial crises and companies re-focus on cost-optimization projects. However, acquiring financial resources became more difficult, which results in the fact that the priority is given to projects which do not require important initial investment and bring cost saving benefits relatively soon. A special attention is dedicated to presenting a clear method for differentiation of supporting services. In the second part is presented an optimization project in a complex and structured way offering a practical guidance of the respective phases, activities performed and pitfalls that may arise in technical or managing aspect of the project. The aim is to present these problematic areas together with measures how to prevent them. For each of the project phases are presented key activities, tools and methods that should mainly contribute to clear idea regarding time and resource planning for process optimization project. The main contribution of the thesis is that it represents a structured material that could be used by management of the company while considering and planning process optimization project. The topic is also presented in a complex way covering both theoretical and practical side of the optimization activities and shared service centres, which is generally not the approach of the authors that either focus on a particular optimization method, project management or theoretical basis of the optimization.
|
|
|
Začlenění ČR do globální outsourcingové sítě z pohledu společnosti Accenture
Haas, Otto ; Halík, Jaroslav (advisor) ; Prčíková, Lenka (referee)
Práce pojednává o pozici ČR jako destinaci pro přesun podnikových procesů. Zaměřuje se na odvětví business process outsourcingu a centra sdílených služeb. Cílem této práce je dokázat hypotézu, že ČR je přednostně využívána pro podporu evropských podnikatelských aktivit, a to konkrétně na příkladu společnosti Accenture, která je vedoucím poskytovatelem služeb outsourcingu ve střední Evropě. Práce definuje základní aspekty pro přesun podnikových procesů do zahraničí, hodnotí konkurenceschopnost ČR v porovnání s ostatními zeměmi regionu a Indií, která je v souhrnném hodnocení pro sdílené služby nejpřitažlivější. Hypotéza je následně ověřena na reálných datech ze společnosti Accenture v Praze.
|
guest ::
