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Process Innovation Efficiency Evaluation in IT Organisation
Vaverková, Pavla ; Šmíd, Luděk (referee) ; Žižlavský, Ondřej (advisor)
Diplomová práce je zaměřena na měření efektivnosti procesních inovací ve společnosti Red Hat Czech s.r.o. Práce je rozdělena do tří částí. První část práce se zabývá teoretickými poznatky. Ve druhé části se jedná o představení společnosti a pochopení interních procesů a systémů firmy. Poslední část obsahuje návrhy na zlepšení tohoto projektu, které vychází z analýzy současné situace společnosti.
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Process Innovation Efficiency Evaluation in IT Organisation
Vaverková, Pavla ; Šmíd, Luděk (referee) ; Žižlavský, Ondřej (advisor)
Diplomová práce je zaměřena na měření efektivnosti procesních inovací ve společnosti Red Hat Czech s.r.o. Práce je rozdělena do tří částí. První část práce se zabývá teoretickými poznatky. Ve druhé části se jedná o představení společnosti a pochopení interních procesů a systémů firmy. Poslední část obsahuje návrhy na zlepšení tohoto projektu, které vychází z analýzy současné situace společnosti.
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The strategy for launching a new product
Fialová, Petra ; Filipová, Alena (advisor) ; Zeman, Jiří (referee)
This diploma thesis deals with preparation of marketing plan for launching a new product on market with full auto coffee machines. The aim of this thesis is to propose complete marketing plan divided into single steps including market analysis, definition of marketing objectives and marketing strategy based on marketing mix for achieving the objectives.
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Design of processes of business department in IT company and measuring their performance
Schütz, Martin ; Oškrdal, Václav (advisor) ; Bruckner, Tomáš (referee)
The thesis deals with design of new processes of business department in IT company which provides server hosting, web hosting and domain registration services. These processes come from identification and analysis of current processes and the theory of business department management. Key Performance Indicators (KPIs) were set for selected processes which can be used for managing the company as a whole. Models of processes were created due to EPC notation. New processes were designed to continuously create data in CRM information system providing evidential and information support necessary for business department management, including the possibility of measuring its performance. Processes also automatize often repetitive activities and provide relevant information to other affected business units within the company. Contribution of the thesis lies in results of analysis of current identified processes containing solution proposals of discovered problems and newly created process models. Both can be used as a pattern for optimization of current processes in already existing organization or for designing new process models in new organization in the same or similar field of business.
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Shared Service Centers as a form of sourcing
Klímová, Barbora ; Dvořáček, Jiří (advisor) ; Seneši, Karol (referee)
This Master Thesis is focused on the concept of outsourcing and Shared Service Center (SSC) as a tool for reducing operational costs. Outsourcing will be defined along with the various types with advantages and disadvantages of each. Further, the work is focused on process of establishing SSC. The main objective of this thesis is to identify and assess the most important factors for establishing a Shared Services Center. The primary target is divided into the sub- goals. These goals include identifying key factors for locating SSC, assessing the financial benefit of establishing SSC and revelation in which parts of the company savings are highest. Next sub-objective is to evaluate various stages of implementation and progress. The last objective is to evaluate using KPIs as a tool for measuring effectiveness of SSC. For achieving these goals online research, evaluation interviews with executives of Vodafone and internal materials are used. For evaluating of locality are also used methods of managerial decision-making. Theoretical part is followed by a case study. I chose an example of establishing Vodafone SSC in Budapest. On this example my knowledge
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Analytical support for funding of delegated powers of public administration
Lobodáš, Pavel ; Novotný, Ota (advisor) ; Pour, Jan (referee)
This thesis is focusing on problematic concerning funding of delegated powers of a municipality. Nowadays, the delegated powers of a municipality are funded by allowance which bases on calculation of Ministry of the interior. The calculation is derived using a mechanism, reflecting a performance range of delegated powers of a municipality and therefore a total amount of allowance does not take into account actual performance. The Government does not currently have data, which would enable objective managing of funds. This problem has been solved with proposed solution of the analytical instrument, which is meant to be the support for funding. The proposed solution is consisting from four logical parts. First part is aiming on analysis of subject area and creation of strategy map according to concept Balanced Scorecard developed by Kaplan and Norton. Following part is aiming on definition set of key performance indicators and assembling of Balanced Scorecard, which is converted into a multidimensional model by Business Intelligence technologies. Data warehouse provides information to the final consumers as a set of reports created by specialized reporting instruments. Verification of proposed solution is performed by set of three pilot reports, which are designed as a decision support for problematic area. Result of this thesis is mainly verification of applicability of the proposed solution combining management concept BSC and Business Intelligence technology, in order to receive relevant information for effective managing of delegated powers of municipality funding. The final verification of applicability of the proposed solution brings the possibility of using also in other areas.
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Evaluation of employees in selected organization
HARUDA, Martin
The aim of my thesis was "Evaluation of employees in selected organization". The practical part mainly focuses is to design an evaluation system for General health insurance company of the Czech Republic. Evalution of competencies and performance evalution is done annual basis based on evaluation of fulfillment of performance and individual indicators and objectives of the employee. Evaluated competencies (5+2 criteria) are ecpertise, responsibility, approach to change, independence and teamwork + strategic thinking and leadership. The evaluators of the individual indicators are peers, manager and subordinates in the 360-degree feedback. The performance evaluation is performed based on the fulfillment of the objectives and indicators set in the form of KPI´s.
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Perfomance Valuation of Subsidiaries
Fraňková, Zuzana ; Scholleová, Hana (advisor) ; Málek, Martin (referee)
The aim of this master's thesis is to design methodics for measuring contribution of subsidiaries on economic value added EVA. The next objective is a design of reporting of subsidiaries. The report is in the form of a dashboard to the Chief Financial Officer. The dashboard consists of Financial Performance Indicators FPIs and Key Performance Indicators KPIs. The design is created on the base of financial analysis, analysis of the Economic Value Added EVA and according to recommendations of Business Performance Management, which describes what is best way to obtain KPIs.
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Reengineering of warehouse processes
Běhounová, Veronika ; Pernica, Petr (advisor) ; Jirsák, Petr (referee)
Cílem této diplomové práce je představit teoretická východiska procesního managementu a měření klíčových ukazatelů výkonnosti, která budou aplikována na postup vypracování konkrétního projektu z logistické praxe. Práce se zabývá skladovými procesy, metodami jejich mapování a měření pomocí klíčových ukazatelů. Čtenář se zde tedy seznámí jak s teoretickou stránkou řízení procesů, tak praktickým příkladem operačních procesů ve skladech dílů pro automobilový průmysl.
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KPIs jako podklad pro řízení v logistice
Karban, Jan ; Pernica, Petr (advisor) ; Jirsák, Petr (referee)
Cílem práce je seznámit čtenáře s problematikou klíčových ukazatelů výkonu (KPIs). V teoretické části se zabývá problematikou outsourcingu jako oblastí, která je s KPIs úzce spojena a samotnou problematikou těchto ukazatelů. Zejména se zaměřuje na definování nových ukazatelů, implementaci a představení možných oblastí využití KPIs. Praktická část obsahuje aplikaci ukazatelů KPIs v rámci řešení reálného projektu z oblasti automobilového průmyslu.
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