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National Repository of Grey Literature

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Protection of a customer – bank customer from ethical point of view Přikrylová, Gabriela ; Horová, Olga (advisor) ; Hlouchová, Jaroslava (referee) The Bachelor's thesis deals with a protection of the bank customer from ethical point of view. The main objective is to analyze how the banks observe and promote ethic standards during the dealings with their bank customers. The minority objective deals with a description of banks' attitude towards the importance of these ethic rules. The observation was used as a method of the marketing survey. The survey was carried out in the customer centre of the co-operative bank Modrá pyramida stavební spořitelna, a.s. Results of the observation showed that the quality of dealing with bank customers is very high. The dealings take place in the representative room and the services are provided by the professional financial advisors. Detailed record

Legal form of checkable deposit and time deposit Muzikář, Martin ; Křížek, Tomáš (advisor) The thesis deals with legal form of checkable deposit and time deposit in the Czech Republic. The study primarily describes formation, alteration and discharge of contractual relationship, which is formated between the bank and the bank customer in terms of contract of checkable deposit or contract of time deposit. The thesis primarily deals with the position of retail bank customer, which is not a business entity. From the standpoint of theory, the text focuses on mutual rights and obligations of both contractors. The analytical part compares the offer of checkable deposits for students in two Czech banks (Komerční banka and Česká spořitelna) with a view to legal terms. Detailed record

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