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Quality improvement of field social services in the region of Jindřichův Hradec
MRÁZOVÁ, Ivana
The paper examines the quality of domiciliary services as seen by their recipients - senior citizens. The paper consists of two parts. The first one defines the main notions {--} old age and ageing, demographic changes in society, social services goals, domiciliary services, importace of ethical norms for social workers and people in direct contact with elderly people, vulnerability of people doing some auxiliary jobs and mobilizing activities for senior citizens. The second part consists of the research carried out among the recepients of domiciliary services, its analysis, data evaluation and comparison of senior citizen´s and their home nurses´ view.
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Support employment for handicapped groups of persons at the work market in the Jindřichův Hradec
MRÁZOVÁ, Ivana
The theme of the thesis is support employment for people in disadvantaged groups. The objectives set in the paper were to assess the quality of services in support employment provided by public corporation MESADA in Jindřichův Hradec, Czech Republic and provide a list of suggested socio-technical recommendations in order to improve the above-mentioned services. The theoretical part includes the history of support employment, definitions of disadvantaged groups of people, symbols, standards, and the whole process of support employment. The final part gives a review of MESADA projects. The practical part deals with a survey. Conclusions of the thesis are based on the quantitative survey {--} the data were collected from questionnaires filled in by users of the support employment services provided by public corporation MESADA Jindřichův Hradec between November 2007 and late February 2008. Next, the author used the document analysis method. Statitistical data were gathered from Czech Statistical Office and statistical data collected by the Ministry of Labour and Social Affairs. The hypotheses that were put forward in order to find out whether the service users find this worthful and quality and whether this service meets their needs were proven correct. The outcome of the survey and the list of suggested measures to be taken in order to improve the service might be found useful in optimizing the support employment service provided not only by p.c. MESADA Jindřichův Hradec, but also in its other branches in the region of South Bohemia.
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