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Selection and implementation of ERP system for small expanding companies
Sýkora, Václav ; Lorenc, Miroslav (advisor) ; Illichmann, Karel (referee)
This diploma thesis focuses on the process improvements and selection of appropriate ERP system in terms of small companies. In the theoretical part it explains the concept of process and methods of its analysis, management and business process improvements. There are also characterized the basic types of ERP systems and their potential acquisition process. The practical part is divided into two functional units, where the first one is the analysis of processes and proposals for their improvement in a specific company. The second part deals with the analysis and selection methods of specific ERP system for the specific company.
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Process analysis of student organisation AIESEC Praha
Krotký, Vojtěch ; Oškrdal, Václav (advisor) ; Říhová, Zora (referee)
This thesis is focused on solving specific problems in NGO organization AIESEC Praha, caused by big fluctuation, by process analysis and process management implementation. The aim of this paper is provide theoretical introduction to process management and its associated areas. In the beginning of practical part organization is introduced, also with its culture and legal environment that affects its main processes. Following strategic analysis is base for identification of single processes in the organization. Process analysis itself takes major part of thesis and involves described several driving processes through the organization. At the end the knowledge database Tiki is introduced with final conclusions and evaluation.
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Process Management in the International IT Company
Machalová, Sandra ; Chlapek, Dušan (advisor)
An incentive for origin of this diploma work was an effort to bring a solution for a troubleshooting area in an international IT company ́s process management where the author was working for more than one and half year and which subsidiary is based in the Czech Republic. The goal of the work is not even to bring a solution in a form of redesign below spcificated process area with suggestion for implementation, but also to bring the reader overview on one possible way how to design and model processes implemented by a certain company. The private objective of the author is to enlarge her own experience with analysis and process modelling portfolio. Goals were achieved by study of a lot of internal resources in a form of documents, documentation and also by study of a scientific literature and scientific topics published in Internet. Moreover there was needed to realize several interviews with employees, analyze all founded information and suggest a solution with regards to given conditions and restrictions. A contribution of this work is in a transparent elaboration of a given reengineering ́s problems, starting with methodics designed for reengineering, through tools used for modelling to solution of a practical task. This work also reveals a process management approach one of the top IT company effecting the international markets, also with description of methods and tools used to it ́s support.
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Analys of information need as a part of process modeling
Dressler, Adam ; Svatá, Vlasta (advisor) ; Říhová, Zora (referee)
The objective of this bachelor's thesis is to apply relevant knowledge to practical process modeling in a concrete medium size logistic operation, specifically identifying areas where there are "quick wins" possible, with minimum resources required on the part of the organization. The modeling was done in the ARIS Business Architect software. Relevant definitions and literature research are provided to put the modeling approach into context of the extensive literature on process management. The conflict between the optimum and realistic involvement of the organization's employees in creating the models was addressed by a level of detail of the description where the process steps can be documented materially by screenshots in the ERP system (SAP in this case), individual states of the material and information throughout the main process and by stipulations in the contract with the principal customer. This approach creates a risk of inconsistent, albeit detailed and relevant models. Two features address this pitfall: stringent use of the controls provided by the ARIS software to check library of objects (no synonymy or homonymy even when processes are dealt with form different angles at different times) and embedding of the detailed sub process descriptions (input and output of the detailed sub process always connects to the superior level of description). It appears that observing these principles provides for very early practical results from process modeling. It is thus possible to address some immediate concerns of the organization's functions -- management of organizational change, FMEA process, ensuring legal and contractual compliance etc. A section of the thesis deals with evaluating the maturity of processes. A set of criteria is proposed in analogy to the COBIT method of maturity assessment, A sample process is evaluated using this set of criteria The organization under review is part of the automotive supply chain, observing the principles of lean operation -- namely the pull principle. Interesting analogies exist between this principle being observed in the flow of material and handling of information. Instances are being shown where the non-observance of the pull principle creates problems and some solutions in practical process modeling are suggested to overcome these.
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Improving of process performance of organization based on improvement potential
Hemala, David ; Chlapek, Dušan (advisor) ; Chocholatý, Drahomír (referee)
The theme of the thesis is the area of process management. In the theoretical part of the thesis the basic terms are explained, so as the other areas, which relate to area of processes and proces management. This section also describes the essential terms used in the methodology of the real potential for improvement. The whole theoretical part concludes description of selected ISO standards, which the analyzed company disposes. The practical part of the thesis is aimed to describtion and application of the methodology to achieve the potential improvement in the environment of manufacturing company. This methodology is also accompanied by several activities that contribute to the complexity of the methodology. The following describes the operation of manufacturing companies in order to analyze the maturity of individual processes and also describe the selected processes,which were based on analysis of the processes identified as the highest priority for this company. After completing the necessary steps of analysis, individual potentials, that can contribute to increase the efficiency of the process areas in the analyzed company, have been identified. What could affect the achievement of the real potential is expressed by means of hard and soft effects. The last part of the thesis consist of specific procedures, which serves to remove the internal limits of the company, respectively to achieve the identified potential.
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Process analysis in AiP Safe, Ltd.
Chovítek, Jakub ; Říhová, Zora (advisor) ; Pobuda, Tomáš (referee)
The subject of the thesis is an process analysis in the company AiP Safe, Ltd. First, theoretical approaches and methods for organization and business process analysis are summarized. The best known modeling notations are also described. For the analysis of AiP Safe, Ltd. was chosen BSP method and for process modeling was chosen BPMN notation. The result of the work is a suggestion to establish strategic goals and strategies to achieve them, change in the organizational structure, optimization of selected processes, introduction of new metrics, introduction of new information system and recommendations based on the SWOT analysis.
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Application of agents in business process modelling
Miloš, Martin ; Řepa, Václav (advisor) ; Šalamon, Tomáš (referee)
This diploma thesis deals with the usage of agents in business process modelling. The aim is to identify possible uses in the problem area and to evaluate their potential. Intended usage is analysed on the basis of the objectives of process modelling. Described in detail, it focuses on potential application of agents in a process modelling itself, in deploying executable and flexible processes, process improvements and finally in dynamic planning. A further objective is to provide an overview of current research and literature in problem area. To fulfil the goal available literature is analysed and basis approaches are demonstrated in case study. Paper does not address the implementation of multi-agent systems (MAS). Following introduction reader is guided though basic elements of the processes and their modelling, concept of agents and modelling of MAS. As a process modelling notation BPMN in planned 2.0 release was selected. Next section is devoted to the usage of agents. The last part of the work is a case study discussing the possibilities of agents application in company operating public car auctions. In addition the process model (BPMN) transformation to agent model is presented and further developed as a interconnection between process modelling and agent-based systems. Combination of agent approach with business rules and hybrid simulation are proposed as the most promising usages.
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Possibilities of IT support in a law firm
Novotná, Pavla ; Gála, Libor (advisor) ; Šurmanová, Michaela (referee)
The aim of this work is to prepare business process analysis of companies in the field of advocacy and to assess the support of information technology, which offers software solutions available on the Czech market. Before writing this work I first studied the essential literature concerning the management of law firms, particularly regarding the possibility of process management in these companies. Then I studied the literature on process management and modeling. After a literature search, I attended a meeting with a midsize law firm manager, who provided me with valuable information about the specifics and problems in the field. My main goal was to emphasize the uniqueness of the law firms field, where the functional management model prevails over the process management model, to design general process model, to map the key processes of the functions of the software solutions available on the Czech market and to discuss the need for or the appropriateness of introducing process management in companies in advocacy field. Chapter Theoretical background and issues of the field includes introduction to the issue of functional and process company management in the law firm field, and explains how broad concept the law firm may be, and introduces the readers with the critical factors in the implementation of process management. The reader will find here a description of various types of law firms from different angles. Process analysis is a chapter devoted to identifying and supporting key processes of law firm and to the detailed analysis of key processes. The following chapter entitled Information technology as a law firm support provides an overview of several IS specializing in the law firms and lists their common functions that are appropriate to support the processes of law firm by information technology. In the last chapter entitled Possibilities and limitations of mapping IT resources of the processes outlined one of many possible solutions to support key processes of law firm by information technologies, and discussed the limits on the introduction of process management in companies providing services in the field of advocacy, which result from the variability of these companies.
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