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Arbitration clauses in consumer contracts and protection of consumer in arbitration
Vošvrda, Jiří ; Pohl, Tomáš (advisor) ; Macková, Alena (referee)
The text deals with some fundamental issues concerning arbitration clauses in consumer contracts and protection of consumers during arbitration proceedings. The purpuse of the thesis is to analyse current regulation of this field in the Czech Republic and evaluate changes brought about by amendment of Act No. 216/1994 Coll., on Arbitration and Enforcement of Arbitral Awards, which have come into force on 1st April 2012. The thesis is composed of five chapters. Chapter One is rather general and characterises major institutes of arbitration (with regard to disputes arising out of consumer contracts). Its eleven parts report on definition of arbitration and its forms, its inclusion among ADR mechanisms, reflections on suitability of arbitration in consumer disputes, its history and recent development, legal sources, basic principles, advantages and disadvantages in consumer disputes, main doctrines and fundamental conditions for arbitration (arbitrability and arbitration agreement). Chapter Two focuses on so-called "arbitration centres". The chapter consists of for parts. Part One describes their legal status. Part Two refers to recent discussions about admissibility of arbitration clauses recommended by centres. The next part seeks to draw attention to critical views of case law mentioned in the previous...
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Consumer protection in the area of tourism
Frnochová, Lucie ; Tichý, Luboš (advisor) ; Dvořák, Jan (referee)
1 Consumer protection in tourism - abstract The purpose of my thesis is to analyse consumer protection in tourism in European Union law and in the Czech law. The reason for my research is the fact that tourism is currently one of the most important components of the economy of Member States and European Union institutions engaged more and more attention to tourist protection. The thesis is composed of four chapters, each of them dealing with different aspects of consumer protection in tourism. Chapter One is introductory and contains a description of the objectives of this thesis. Chapter Two deals with the sources of the law of consumer protection in the European Union and in Czech Republic. The chapter consists of two Subchapter. Subchapter One consist of two parts. Part One briefly describes the history of consumer protection in European Union and it focuses on the sources of primary law of European Union and the importance of consumer protection as one of the fundament policies of European Union. Part Two presents the sources of secondary law of European Union, therefore, directives and regulation governing consumer protection in different sectors. Subchapter Two describes the sources of Czech consumer protection law. Chapter Three is focused on costumer protections. The chapter consists of four...
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The position and activities of the Czech Trade Inspectorate
Vojtek, František ; Staša, Josef (advisor) ; Millerová, Ivana (referee)
Thesis deals with the position and proceedings of the Czech Trade Inspection (CTI). The introductory chapter discusses the theoretical and general bases associated with the role and activities of the CTI in public administration as a public authority, forms of administrative activities and administrative supervision. Afterwards, the work describes the history of consumer's protection legislation and freely moves in a special section dealing with on the above mentioned theoretical aspects in a practical context. First, it discusses the status of the CTI in public administration and organizational structure including the structure of the particular inspectorates and then powers and authority under applicable law. The following section is devoted to an inspection process systematically as the main activity of the CTI, including the description of the rights and duties of inspectors in its exercise. During the inspection inspectors determine the facts that are recorded in the inspection report, which serves as the main basis for eventual administrative proceedings. This section presents a number of my practical experiences, but also the decisions of administrative courts, which may provide some guidance on how to proceed when revising in ambiguous cases. Furthermore, specific remedies, including...
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Arbitration clauses in consumer disputes
Hloušková, Lenka ; Pohl, Tomáš (advisor) ; Macková, Alena (referee)
The purpose of my thesis, which is named "Arbitration clauses in consumer disputes", is to confirm or rebut the hypothesis that valid pre-dispute arbitration agreement can be concluded with a consumer, and if the hypothesis is confirmed, what requirements have to be met. The text is composed of five chapters, the introduction, and the conclusion, and each of the chapters deals with different aspects of arbitration clauses in consumers' disputes. Chapter One is introductory and defines the terminology used in the thesis, such as the consumer dispute, the arbitration clause, and the protection of the consumer as the weaker party. Chapter Two concerns the admissibility of an arbitration clause for the settlement of consumer disputes. This chapter is subdivided into three parts. The first part describes the European and the American points of view of pre-dispute arbitration agreements. The second part examines the arbitration clause as an unfair term according to the Council Directive 93/13/EEC of April 5th , 1993 on unfair terms in consumer contracts and with regard to the related case law of the Court of Justice of the European Union and its implementation into the Czech legal system. This part describes the personal applicability, non-individual negotiation, non-fulfillment of the requirement of...
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Public regulation of business practices
Ptáčková, Marta ; Patěk, Daniel (advisor) ; Josková, Lucie (referee)
The aim of this thesis is to examine the highly topical subject of regulation surrounding commercial practices. This examination is divided into four chapters. The first chapter looks at the notion of commercial practices by considering both the linguistic and legal definition of the term, and the importance of the regulation is proved. The second chapter deals with the question of division of law into its public and private counterparts. The discussion of the consequences of this division are crucial for a better analysis of the actual implementation of the EU Directive 2005/29/CE on unfair commercial practices. In the third chapter, the scope of application of this Directive is analysed and the main principles of regulation are described. The final section focuses on the Czech law on unfair commercial practices. In this segment, the text of the provisions of the Czech Code of Consumer Protection is compared to the Directive, and the system of legal redress and sanctions in the Code of Consumer Protection is critically analysed. The legal regulation of "promotional events", during which the ban of unfair commercial practices is often breached, is placed under scrutiny. The Directive was also implemented into the Code of Regulation of Advertisement. One subchapter of the fourth chapter is therefore...
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Public law protection of a consumer of financial services in the Czech Republic
Safín, Michal ; Kohajda, Michael (advisor) ; Boháč, Radim (referee)
The thesis aims to specify means of consumer protection in financial services in the Czech legal system, to clarify their structure, assess efficiency and evaluate the extent to which consumer protection is provided. Main topic of interest is restricted within the purview of the financial ombudsman of the Czech Republic. The first chapter focuses on definition of instrument of consumer protection in financial services and their classification from a theoretical point of view. The next three chapters are devoted to a detailed depiction of consumer protection means in three segments of the financial market: payment system, consumer credit and collective investment. Legal provisions concerned with the Czech financial ombudsman are the matter of subject of the last chapter, which is accompanied with a brief analysis of functioning efficiency of this institution. Applied methods are interpretation of Czech legal framework, description of consumer protection instruments and basic statistical methods used for data comparison, which are the basis for general deductive implications. The paper pinpoints deficiencies of the legal provisions and its conclusions consist of suggestions in specific fields. The main output of the thesis includes an emphasis of the need of progress in financial readiness of...
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Consumer protection options for one-sided contracting in the financial sector
Bažant, David ; Liška, Petr (referee)
Consumer protection options for one-sided contracting in the financial sector Abstract This thesis analyses the problems between consumers and business professionals in the financial sector. The author has chosen this topic because it seriously impacts everyone who intends to sign a contract for financial services. The significant imbalance between the contracting parties brings a risk that the stronger and more informed party will abuse its position to gain a disproportionate advantage. A legal system tries to redress this imbalance through the legal institutes for consumer protection. The law maker seeks to prevent the undesirable events that have occurred in the past and continue to occur by interfering with private law relations because of the public interest in consumer protection. The aim of the thesis is to provide an overview of the available options of consumer protection and to evaluate legal institutes that are the most effective for consumers. The thesis is primarily based on the analysis of the regulations and l legal publications, conceptual documents prepared by the European Union bureaucracy. Furthermore, the analysis presented here, evaluates the implementation and adoption of the European directives and the approach of the courts in selected Member States in the review of unfair terms....
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Consumer and its protection in EU competition law
Janiková, Karolína ; Šmejkal, Václav (advisor) ; Exner, Jan (referee)
The submitted work concerns itself with the topic of protection of consumers and their welfare as an objective of the EU competition policy, as well as with the regulation of EU competition law and the way in which this objective has changed over time, both in fact and in legal perception. The first, theoretical, part of this thesis explains concepts essential for this analysis - the concept of "consumer" and its specifics in the context of the EU competition law, the definition of "consumer welfare" and the general relationship between consumer protection law and competition law. The second part deals with the historical development of consumer protection as an objective of EU competition policy. Particular attention is paid to the progress made in understanding the importance of this objective over time. An emphasis is placed on it in the political declarations of the Commission's representatives and subsequently, whether and how these political declarations and efforts were reflected in the actually adopted documents of competition law. This section therefore analyses the processes that formed the ideological basis for consumer protection under competition law and how they were reflected in formal sources of law. Although, at the doctrinal and political level, the parameter of consumer protection and...
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Invalidity of Arbitration Clauses - Development of Case Law and Practikal Implications
Číhal, Jan ; Pohl, Tomáš (referee)
This diploma thesis mostly analyses case law, concerning invalidity of arbitration clauses. The thesis analyses how the courts have been dealing with key arbitration issues which arose in recent years. The diploma thesis defines common reasons for arbitration clauses' invalidity and points out the current case law's conclusions. The thesis also stresses the implications of arbitration clause's invalidity on enforcement and insolvency proceedings and points out problematical aspects of the current case law.
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Regulation EU on consumer protection cooperation - practical aspects of its adaptation and application
Manduľáková, Lenka ; Král, Richard (advisor) ; Kunertová, Tereza (referee)
Regulation EU on cooperation in the field of consumer protection Abstract The thesis is dealing with a legislation based on EU law regulated cross-border cooperation of competent authorities in the field of consumer protection. It is also dealing with its implementation into the national law. The goal of the thesis is thus providing a comprehensive and complex view of the functioning of so-called CPC cooperation. The uncertainties that requirements of the Regulation 2006/2004, by which the CPC cooperation was initialised, brought to the competent authorities when they were providing the CPC cooperation in practice, is gradually revealing in the thesis. This is received through the examination of the content and development of the relevant legislation at the EU level, same as through the analysis of the relevant implementation provided in the Czech Republic legal system. The analysis of the Czech legislation that implemented the Regulation 2006/2004 shows other uncertainties occurring just in the field of national legal system, and therefore it seems the relevant implementation of the regulation was not in accordance with the requirements of consistency and predictability of the relevant legislation. The development of the European legislation related to the cross-border cooperation of the competent...
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