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The Mediaeval Settlement of Bohušov (northern Moravia) and the Origins of St Martin Church
Prix, Dalibor ; Zezula, M.
The study is based on a research of St Martin Church in terms of archaeology and construction history. It monitors the Slavonic settlement in the municipality and the region before the construction of the early Gothic building and a subsequent construction of a brick church at an older cemetery. The church dating from 1275-1280 was the work of the builders and stonemasons who also built the municipal church in the nearby town of Osoblaha. It was built below the residential castle of Fulštejn for Herbord of Fulštejn, the sewer of Bruno, the Bishop of Olomouc, and it proves the influence of episcopal architecture on the remote Moravian-Silesian borderland.
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Aristocratic Biedermeier
Petrasová, Taťána
An example of two buildings designed by architect Heinrich Koch (the Kinský Villa in Smíchov, 1822-1824, the Kostelec nad Orlicí chateau, 1828-1833) points at innovations to Classicist architecture after Biedermeier gained recognition among noble customers.
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Market analysis of the CRM systems
Peterský, Roman ; Pour, Jan (advisor) ; Maryška, Miloš (referee)
Abstract This elaboration deals with systems supporting customer relationship management - CRM. The main aim is to analyze the market of CRM systems and to describe developmental trends in this market. Part of the elaboration is to explain basic concepts in this area and a summary of the most important characteristics of CRM systems - deals with the typology, architecture and the individual layers. Efforts were made to describe and explain the issues of customer relationship management not only for IT professionals and to bring not only technical but also a managerial perspective on this issue. Enterprises are investing in CRM systems, even during the ongoing global economic crisis. Surely it must have a rational reason. Part of this work is therefore also describing and explaining some significant advantages, useful features and the positive effects that can CRM systems bring to enterprises. Companies are facing a number of important decisions connected with implementation of CRM systems. The present elaboration is therefore based on what parameters should enterprises consider to choose appropriate solutions. There is also a description of some selected CRM systems. Each of these systems should represent a certain category so that the selection will cover all the major directions of possible trends of customer relationship management. The elaboration is divided into several parts. The opening part aims to explain the concept of CRM and gives a summary of the main benefits of adopting a CRM system. This part also contains an overview of basic functionality and describes the architecture, components and layers of CRM systems. The summary of factors and parameters that companies should consider while choosing appropriate CRM system is following. The final part deals with a market development trends of CRM systems and selected descriptions of specific CRM products. There is also a glossary, which summarizes and explains most of the technical terms used in this elaboration.
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