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Analysis of Services Provided to Citizens' Advisory
Martínek, Karel ; Sedláková, Jaroslava (advisor) ; Stuchlíková, Hedvika (referee)
The aim of the thesis is to do an analyze of services provided by the selected citizen advice and evaluation of the most common problems that clients turned up for help. In the introduction I define the basic theoretical and methodological basis of work. Subsequently, historical aspects will be generalized, which stood at the birth of a new citizen service. In another part I describe the term of counseling, focusing on the typology and principles. I specify the target group and the methodology of work with a client advisor. In conclusion, the theory will focus on the way to guarantee the quality of consulting services in relation to the standards of social services. In the practical part I bring near the role of management consulting citizen selected, the process of obtaining funding sources and ways of organizing work. Then I compare the differences in accounting and reporting against business entities. Further specifications will be made counseling process, with particular emphasis on the expertise of advisors. I do an analyze of services in terms of counseling and also I evaluate the social role of the state. The research part will seek both to confirm or refute the hypotheses set, while a suitable method of analyzing business advisors in dealing with clients in the selected clinic and evaluate the role of preventive counseling in the social phenomena studied. The outcome will be recommendations on how to improve business counseling and counselors themselves.
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Domestic violence as a social problem in České Budějovice district
ŠÍMOVÁ, Ivana
Violence at home, a.k.a. home violence, is a spiraling cycle of brutality committed in private between closely related persons. Such violence can by physical, psychological, sexual, economic or social, with the roles of the attacker and the victim clearly defined and never changing. Anyone can be exposed to home violence, irrespective of her or his social position, education, job, sex, age, religion, or the type of partnership that people live in. Advanced societies have developed a tendency to tackle the issue, and the awareness of the problem has improved. In our country this favorable development is driven primarily by the newly enacted regulations and the keener interest stirred up in the public. The thesis aimed to investigate the general public awareness of home violence within the District of České Budějovice. As followed from the survey, the public living in the District is well aware of the issue. The results showed that as much as 69% of respondents knew about home violence, while the remaining 31% were ignorant of the problem. Hypothesis: Females are better informed about home violence than males - confirmed by comparison between what the women and the men knew about the issue. The difference encountered, however, was just minor. Hypothesis: People living in the District of České Budějovice are not knowledgeable about changes newly passed in Act 135/200 to solve the problem of violence at home - not confirmed. The majority of respondents heard of the Act and were able to specify at least the essential changes it enacted. The change the respondents mentioned most often was the 10 day period of flat-eviction order. It comes as a matter of interest that males were better aware of the Act and could better quote the changes it introduced. Hypothesis: The public accepts as true that home violence is confined to just problem-ridden families - not confirmed. Eighty seven percent of females and 81% of males were convinced that home violence was not limited to only such families. Merely 13% of females and 19% of males believed the home violence was a matter of the problem-ridden families. The survey results showed that the public living in the District of České Budějovice had dropped this myth, i.e. they had not seen the hypothesis as truthful. The thesis can serve as a source of information for the lay public, as a piece of instruction material for the students of the University of South Bohemia, or it could also be given to the Intervention Center to be distributed among the victims of home violence.
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