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ITIL and COBIT Implementation in ARIS Toolset
Škoviera, Martin ; Kreslíková, Jitka (referee) ; Rychlý, Marek (advisor)
This master's thesis explores the topic of guidance for the COBIT framework and ITIL library in the context of business process management. It encompasses various process modelling languages and diagrams for companies active in information and communication technologies. Through the selected ARIS tool set and the mapping of all 64 processes, the establishment of individual processes can now be achieved, which is explained by modelling a total of 101 diagrams. The thesis also contains an example of process deployment for a selected company, which is accompanied by an implementation of a dashboard application that monitors the ticket flow of service operation processes.
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Optimization of Project Management Processes
Kocour, Dan ; Mieres, Miroslav (referee) ; Žákovská, Martina (advisor)
This bachelors thesis is focused on process optimization of project management in company, which provide all needed information for realization. Bachelor thesis is devided in to theoretical part, which is concerned by theoretical bases of process and project management, analytical part describing current situation in company and proposal part, where current improvements for project are held, which could lead to his improvement.
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The Study of the Contract Award in Selected Company
Rozsypal, Jakub ; Tesař, Rostislav (referee) ; Jurová, Marie (advisor)
My bachelor thesis deals with the improvement during the engagement in the company ELEKTROINSTAL NR s.r.o. This comapany provided me with all the information needed to be able to analyze and describe the current course of the contract. Subsequently, according to processing the analysis I presented proposals that may lead to improvements not only during the engagement, but the entire benefit of the company.
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Process Mining as a Service
Dobias, Ondrej ; MBA, Karel Fuksa, (referee) ; Luhan, Jan (advisor)
Softwérové a hardvérové aplikácie zaznamenávajú veľké množstvo informácií do protokolov udalostí. Každé dva roky sa množstvo zaznamenaných dát viac než zdvojnásobí. Dolovanie procesov je relatívne mladá disciplína, ktorá sa nachádza na rozmedzí strojového učenia a dolovania dát na jednej strane a modelovania a analýzy procesov na druhej strane. Cieľom dolovania procesov je popísať a analyzovať skutočné procesy extrahovaním znalostí z protokolov udalostí, ktoré sú v dnešných aplikáciách bežne dostupné. Táto práca mieri na spojenie obchodných príležitostí (organizácie bohaté na dáta; dopyt po službách BPM; limitácie na strane tradičnej dodávky BPM služieb) s technickými možnosťammi Dolovania procesov. Cieľom práce je návrh produktu, ktorý bude riešiť potreby zákazníkov a poskytovateľov služieb v oblasti Dolovania procesov lepšie než súčasné riešenie vybranej spoločnosti.
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Modeling of production order
Machovec, Marek ; Opálka, Pavel (referee) ; Juřica, Pavel (advisor)
This bachelor's thesis deals with the modeling of the order process by the company, which defines the origin of production orders and their subsequent capacity balancing in the production company TOS ZNOJMO, akciová společnost, using the software Enterprise architect. The thesis consist of the history and organizational structure of the company and process modeling. Subsequently, the analysis of the process is performed and in the end the evaluation of the suitability of the process with the proposal of possible changes for its improvement.
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The Study of Order Processing through Organization
Hűbsch, Ivan ; Nedvěd, Jan (referee) ; Jurová, Marie (advisor)
The Bachelor’s thesis analyses the process of project management in company. The current project management process is rather old and a full review is essential. The aim of this work is to propose an improvement to make the project management process in the sales phase more effective whilst correcting the out of date procedures.
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Management Order Processing through Organization
Kazda, Zbyněk ; Střelec, Ivan (referee) ; Jurová, Marie (advisor)
This master’s thesis deals with the problems concerning the order process control in the company. The reader will find the most important theoretical definitions relating to the order process control. The analysis of the order process control in the company TOS KUŘIM – OS, a. s. is presented. The contribubution of this master´s thesisis the optimalization of actuall state proces of order in this organization.
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Information System Assessment and Proposal of ICT Modification
Ševčák, Ondřej ; Kindlová, Dita (referee) ; Koch, Miloš (advisor)
This master‘s thesis focuses on assessment of a particular part of information system of selected company and its ICT modification proposal. This thesis explains the problematics of information systems, business process management (BPM) and robotic process automation (RPA) in its theoretical part, then focuses on the current situation and detailed analysis of the selected business process. The final part provides a modification proposal using business process management and robotic process automation technology. The aim of the thesis is to design a solution that will optimize information system via process automation and robotization thus reducing work time, error rate and costs while increasing efficiency of this company.
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