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Vplyv kvality služieb na rozvoj obce z pohľadu miestnych rezidentov
Stahlová, Vladimíra
The aim of this bachelor thesis is to find out whether the inhabitants of the village Borský Svätý Jur are satisfied with the quality of offered services and what factors influence the development of the municipality. Also there will be a prediction of further development of the village. Literary review deals with the theory of services, consumer behavior, what is the development of the village and what factors influence the development of the village. In the second part of the thesis is an evaluation of the questionnaire survey, by which was found out the quality of services in the municipality. Based on these results, hypotheses and predictions were made for the following period of time.

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