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Comparation of NZDM offer with users' expectation
Weiderová, Jana ; Holda, Dalibor (advisor) ; Kodymová, Pavla (referee)
Bachelor thesis "Comparation of NZDM offer with users expectation" discuss the lowtreshold clubs for children and youth like a nearly new kind of social service. Thesis is sectored for teoretical and for practical parts. In the first part is discussed idea NZDM and the canon of lowlandings. There is a part about history and basements of lowtreshold clubs in Czech republic and the moorings of NZDM in a law. There is a description of an exploring coil which was used between Jahoda low-treshold club on Černý Most ward in Prague 14 in practical part. This part of thesis locates users conception about the perception "low-treshold", about supply of low-treshold club and about users expetancy. The coil has 3 parts. The 1st part is about users, who came to the NZDM first time, the second part is about users, who are coming to the NZDM rarelly for a long time, and the last part of the coil is about change of conception of NZDM by the firts time users after visiting low-treshold club for a longer time. The empirical coil became not only for the bachelor thesis, but it should be the first step for next systematic testing of the low-treshold club as well as it needed for better functional for users.
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The quality evaluation system of the low-threshold club Jahoda services
Weiderová, Jana ; Pazlarová, Hana (advisor) ; Matoušek, Oldřich (referee)
Diploma thesis "The quality evaluation system of the low-threshold club Jahoda services" deals with questions of evaluation and rising of social services quality, which is the primary objective for well functional organization in commercial as well as noncommercial zone. Thesis is primary applied to sphere of social services and its aim is making proposal for evaluation of services quality for concrete institution providing low-threshold social services to children from 6 to 15years old. The first part describes social services in legal social services in legal and describes low- threshold institutions for children and teenagers, representation low-threshold club Jahoda. Next targets are about possible styles of evaluation provided services quality and their fixation in standards of social services quality. The second part of thesis is practical part, which attends to the proposal of system for quality evaluation offered services in low-threshold club Jahoda. Proposal of this system is coming out from analysis of present system used in the institution and its main part is questionnaire investigation between users, employees, volunteers and trainees of NZDM Jahoda. Pilot was tested between all persons interested in and its representation is a part of the thesis to.
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The quality evaluation system of the low-threshold club Jahoda services
Weiderová, Jana ; Pazlarová, Hana (advisor) ; Matoušek, Oldřich (referee)
Diploma thesis "The quality evaluation system of the low-threshold club Jahoda services" deals with questions of evaluation and rising of social services quality, which is the primary objective for well functional organization in commercial as well as noncommercial zone. Thesis is primary applied to sphere of social services and its aim is making proposal for evaluation of services quality for concrete institution providing low-threshold social services to children from 6 to 15years old. The first part describes social services in legal social services in legal and describes low- threshold institutions for children and teenagers, representation low-threshold club Jahoda. Next targets are about possible styles of evaluation provided services quality and their fixation in standards of social services quality. The second part of thesis is practical part, which attends to the proposal of system for quality evaluation offered services in low-threshold club Jahoda. Proposal of this system is coming out from analysis of present system used in the institution and its main part is questionnaire investigation between users, employees, volunteers and trainees of NZDM Jahoda. Pilot was tested between all persons interested in and its representation is a part of the thesis to.
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Comparation of NZDM offer with users' expectation
Weiderová, Jana ; Holda, Dalibor (advisor) ; Kodymová, Pavla (referee)
Bachelor thesis "Comparation of NZDM offer with users expectation" discuss the lowtreshold clubs for children and youth like a nearly new kind of social service. Thesis is sectored for teoretical and for practical parts. In the first part is discussed idea NZDM and the canon of lowlandings. There is a part about history and basements of lowtreshold clubs in Czech republic and the moorings of NZDM in a law. There is a description of an exploring coil which was used between Jahoda low-treshold club on Černý Most ward in Prague 14 in practical part. This part of thesis locates users conception about the perception "low-treshold", about supply of low-treshold club and about users expetancy. The coil has 3 parts. The 1st part is about users, who came to the NZDM first time, the second part is about users, who are coming to the NZDM rarelly for a long time, and the last part of the coil is about change of conception of NZDM by the firts time users after visiting low-treshold club for a longer time. The empirical coil became not only for the bachelor thesis, but it should be the first step for next systematic testing of the low-treshold club as well as it needed for better functional for users.
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