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Possibilities of Using the Six Sigma Method in a Company
Tišerová, Tereza ; Fejfarová, Martina (advisor) ; Jiří, Jiří (referee)
The work is focused on the possibilities of using Six Sigma methods in the company DHL International GmbH. The main aim of the diploma thesis is to evaluate the current progress of Six Sigma method in DHL International GmbH and in case of the detection of deficiencies propose appropriate recommendations. For this purpose the semistructured interview with an employee of the company was conducted and also the analysis of a particular Six Sigma project was accomplished. The theoretical part characterizes a basic concepts related to the Six Sigma method, the major steps, key tools and there are also mentioned other methods that are used in DHL company. In the empirical part is the Six Sigma method applied to a specific project. The recommendations have been proposed based on consultation with DHL employees and with the experts in the field of process improvement. The recommendations are presented in the conclusion of the work.
Perceptions of nurses in society
TIŠEROVÁ, Tereza
Theoretical Backgrounds Nursing, as one can say today, has its deep roots reaching back to our history. But in spite of everything it has gone through we can call it a young subject. The nursing profession itself has been influenced by historical events throughout its development. Prospects opened and new experience came with every such event. The nursing profession has accompanied the mankind for centuries, searching for and satisfying the needs of both sick and healthy clients, the latter in respect of the preventive care. It was thanks to Florence Nightingale that nursing got into the subconscious of people, and started and still has never ceased flourishing. Therefore, she is justly considered to be the founder of contemporary nursing. Thesis Objective The following principal research question was set for the bachelor thesis: What is the opinion of the society of the nursing profession. The aim of the thesis was to find out the views of the society of the general nursing profession. Applied Methods The research part of the thesis took a quantitative form using questionnaires. The questionnaire consisting of twenty questions was handed out to the public who have already had their experience in the nursing care provided in any form. The answered questionnaires were processed and evaluated statistically. Results The results of the bachelor thesis helped to clarify the opinion of the public of nursing and of the profession of general nurses. New relevant information about the relations of the lay public to general nurses came to the fore. The results obtained can be used when teaching nursing, at conferences on similar issues or at professional workshops. I implemented the answer to the principal research question into the research part of the bachelor thesis treated in more detail. The objective of the thesis set prior to the research of this issue was fulfilled as well. The following knowledge was gained on the basis of the questions put in the research part. The lay public considers the nursing profession to be medium to highly exacting and their opinion is mostly founded on their own experience, other people, and media. They think that, to work in their profession, nurses need secondary or higher vocational education. In view of the public, the reputation of the profession goes down, with the financial remuneration being insufficient. People still keep a positive attitude to the profession, and also the approach of nurses is evaluated as positive. They also consider neatness and appearance to be important. The communication skills, in their opinion, are at a good level. The opinion as to the university education is indefinite, but people are rather inclined to the option for nurses to be educated. If they would be given the opportunity to try the profession, most of them would refuse. Further, in the opinion of the public, the sphere of the general approach to clients and professional knowledge should be extended in nursing. In spite of some negatives, the public trust nurses more that doctors. Conclusion The benefits of the bachelor thesis lie in the publication of the research results concerning the opinion of and ideas of the lay public about nursing and the profession of general nurses. The thesis also helped and pointed out to the issue that is topical at present.

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3 Tišerová, Tereza
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