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National Repository of Grey Literature 2 records found  Search took 0.00 seconds. 
Customer Satisfaction Analysis and Proposals for its Improvement
 Jánošíková, Gabriela ; Hajdíková, Kamila (referee) ; Chalupský, Vladimír (advisor)
The bachelor's thesis deals with an analysis of customer satisfaction which focuses on an industrial company called OLZA, spol. s.r.o. Current customer's satisfaction will be found by a questionnaire and acquired information will be analyzed and formulated to a set of suggestions and recommendations to increase the current level of customer satisfaction.
Detailed record
Customer Satisfaction Analysis and Proposals for its Improvement
 Jánošíková, Gabriela ; Hajdíková, Kamila (referee) ; Chalupský, Vladimír (advisor)
The bachelor's thesis deals with an analysis of customer satisfaction which focuses on an industrial company called OLZA, spol. s.r.o. Current customer's satisfaction will be found by a questionnaire and acquired information will be analyzed and formulated to a set of suggestions and recommendations to increase the current level of customer satisfaction.
Detailed record

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