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National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Customer Satisfaction Analysis And Proposal For Its Improvement
 Fojtíková, Kristina ; Hluštík, Radovan (referee) ; Chlebovský, Vít (advisor)
The goal of this diploma thesis is to analyze customer´s satisfaction of bowling centers in Uherske Hradiste and for one of them propose the measures for its improvement. The teoretical part if focused on possibilities of marketing research whose results will be analyzed in practical part. On the basis of obtained informations there will be propose suggestions and measures which will lead to general increase of customer´s satisfaction with provided services and to increasing company´s earnings.
Detailed record
Customer Satisfaction Analysis And Proposal For Its Improvement
 Fojtíková, Kristina ; Hluštík, Radovan (referee) ; Chlebovský, Vít (advisor)
The goal of this diploma thesis is to analyze customer´s satisfaction of bowling centers in Uherske Hradiste and for one of them propose the measures for its improvement. The teoretical part if focused on possibilities of marketing research whose results will be analyzed in practical part. On the basis of obtained informations there will be propose suggestions and measures which will lead to general increase of customer´s satisfaction with provided services and to increasing company´s earnings.
Detailed record

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