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National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Design of detection methodology customers´ requests for technical standards
 Chudovská, Veronika ; Hykš, Ondřej (advisor) ; Plášková, Alena (referee)
The aim of diploma thesis is to suggest a methodology how can praxis detect their requests for technical standards. In the thesis is also used questionare. The purpose is to find out why organizations use or do not use technical standards, if they use also supportive technical standards. Which ares would organization prefere for supportive technical standards and how much are the able to pay for them.
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Analýza plnenia požiadaviek zákazníkov na služby cestovných kancelárií
 Chudovská, Veronika ; Plášková, Alena (advisor) ; Repčiaková, Miriam (referee)
Bakalárska práca skúma spokojnosť zákazníkov na služby cestovných kancelárií. Cieľom práce je zistiť či spĺňajú cestovné kancelárie požiadavky zákazníkov na ich služby a v akej miere. Súčasťou práce je navrhnúť podnety zlepšenia v oblastiach, v ktorých sa po vyhodnotení dotazníka ukáže, že má cestovná kancelária nedostatky.
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