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National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Analysis and design of data services for customers on the basis of available data sources in the enterprise. (Vodafone company)
 Brdjar, Jaroslav ; Pour, Jan (advisor) ; Machander, Aleš Machander (referee)
This thesis is concerned with analysis of the mobile operators in the Czech Republic. Introduction part of thesis is devoted to the explanation of the key indicators which are used by mobile operators to analyze the rate of customer churn, or average revenue per user, or the customer value. Very importat is also a comparison of price consumption baskets in the Czech Republic with the other countries. The situation has changed dramatically offering unlimited tariffs in the already fully saturated market. In the practical part of this thesis I have focused on a detailed analysis of customers data in Vodafone company a I have reviewed the current offer of affordable tariffs and data services. I tried to implement new tariffs based on a real information of all customers - individuals over a period of 3 months. The aim of the thesis is to propose tariffs and services for customers, which would maintain the current customer base or which would increase the base slightly.
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Analysis of the ICT market in the segment of SaaS
 Brdjar, Jaroslav ; Pour, Jan (advisor) ; Derfler, Václav (referee)
The aim of this work is to analyze the current market products Software-as-a-Service by analyzing particular suppliers, illustrative examples and introduction of functionality of these solutions. My goal is to show the benefits of using these solutions for the enterprise. I will try to assess the development and direction of this market segment based on analyst reports of leading companies based on customer needs. Full analysis of SaaS is built on theoretical foundations that are necessary to achieve stated objectives. In the other individual parts of this work,there are discussed market shares of SaaS applications, determining and defining placement of SaaS solutions for the overall IT market and provided an overview of the biggest worldwide suppliers of SaaS solutions. There are also defined metrics, criterias and selection of an implementation of SaaS which are described in the last chapter. The benefit of this work is the SaaS market segment analysis, presentation and performance of individual products,its functionality and options. Also there will be showed detailed presentations on specific solutions which are used worldwide.
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