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Quality Management
Adler, Ondřej ; Kučera, Jiří (referee) ; Bartes, František (advisor)
This thesis deals with research and analysis of levels of customer satisfaction standard in company OXOID CZ s.r.o. The theoretical part is devoted to customer, marketing re-search and questionnaire as a tool for gathering information. The practical part proc-esses and analyzes the results obtained from the questionnaire and proposals to raise the level of customer satisfaction and quality of services provided.
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Business Plan
Adler, Ondřej ; Rajchlová,, Jaroslava (referee) ; Sládková, Jitka (advisor)
The aim of this bachelor´s theses is to implement prospectus for undergraduate’s side lines. The work is mainly concerned with marketing questions and Czech legislation. The first part contains theory, which is necessary to set up the business, deals with mar-keting mix creation and describes duties of a taxpayer. The next practical part demon-strates marketing mix application, SWOT analysis, suggest how to take advantage of opportunities and eliminates threats. It is also focused on economizing.
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Business Plan
Adler, Ondřej ; Rajchlová,, Jaroslava (referee) ; Sládková, Jitka (advisor)
The aim of this bachelor´s theses is to implement prospectus for undergraduate’s side lines. The work is mainly concerned with marketing questions and Czech legislation. The first part contains theory, which is necessary to set up the business, deals with mar-keting mix creation and describes duties of a taxpayer. The next practical part demon-strates marketing mix application, SWOT analysis, suggest how to take advantage of opportunities and eliminates threats. It is also focused on economizing.
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|
|
Quality Management
Adler, Ondřej ; Kučera, Jiří (referee) ; Bartes, František (advisor)
This thesis deals with research and analysis of levels of customer satisfaction standard in company OXOID CZ s.r.o. The theoretical part is devoted to customer, marketing re-search and questionnaire as a tool for gathering information. The practical part proc-esses and analyzes the results obtained from the questionnaire and proposals to raise the level of customer satisfaction and quality of services provided.
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