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Analysis and strategy of the comapany IceWarp on the Czech and foreign markets
Vacek, Vladimír
;
Halík, Jaroslav
(advisor) ;
Šveřepa, Jaromír
(referee)
The thesis aims to analyze the recent activity of the IceWarp company on the Czech and foreign market and then to propose new strategy for Great Britain. The introduction presents the groupware solution and the product IceWarp Server. The next part contains information about the Czech branch and describes the processes of customer acquisition, customer care department and technical support department. Then it is made the comparison with British branch which has the same structure. Based on the indentified shortage the new strategy is proposed in two version differing in financial cost.
Detailed record
Assumptions and benefits of IceWarp groupware server implementation
Šveřepa, Jaromír
;
Kunstová, Renáta
(advisor) ;
Burger, Michal
(referee)
The aim of this dissertation is to define favourable conditions for a company to implement IceWarp Mail Server groupware product. In the first part of the dissertation the author defines the term "groupware" and analyses the market of groupware applications of similar functionality, presenting a basic comparison with IceWarp Mail Server. The second part is focused on functionality description of each IceWarp Mail Server module and its possible uses. The author also compares individual ways of accessing the functions of a supported client and their advantages and disadvantages. In the third part the author defines hardware and software requirements for implementation and operation of server and client. The author describes implementation of IceWarp Mail Server and clients in general, including ways of migration of present data from the old system, and points out the most common problems and questions connected to this process. The last part of the dissertation is focused on finished projects of IceWarp Mail Server implementation into various organisations. First, initial conditions and expectations are analysed, then the process of implementation is described along with the arisen difficulties and their solution.
Detailed record
Changes in organizational structure in relation with the implementation of BPM
Šveřepa, Jaromír
;
Kunstová, Renáta
(advisor) ;
Müller, Miroslav
(referee)
This bachelor thesis aims to describe changes in the organizational structure that are necessary for the implementation of Business Process Management in the enterprise. These changes are simultaneously a reflection of the implementation. In the first part of the thesis the author defines the principles of Business Process Management considering the history of BPM. The author is analyzing reasons of past BPM concepts' failures and evaluates the current state of process management. The second part of the thesis pays attention to organizational structures and methods of organizational management. The author compares the traditional functional management with new process management approach exploring differences between them. The author appreciates applicability of different organizational structures types for Business Process Management and highlights problems between a specific type of organizational structure and BPM. In the last part of the thesis the author suggests organization changes for BPM implementation and defines prerequisites for successful transformation into process-managed organization. The author emphasizes the common risks and problems and suggests their solutions.
Detailed record
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