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ITIL and COBIT Implementation in ARIS Toolset
Škoviera, Martin ; Kreslíková, Jitka (referee) ; Rychlý, Marek (advisor)
This master's thesis explores the topic of guidance for the COBIT framework and ITIL library in the context of business process management. It encompasses various process modelling languages and diagrams for companies active in information and communication technologies. Through the selected ARIS tool set and the mapping of all 64 processes, the establishment of individual processes can now be achieved, which is explained by modelling a total of 101 diagrams. The thesis also contains an example of process deployment for a selected company, which is accompanied by an implementation of a dashboard application that monitors the ticket flow of service operation processes.
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Tracking Data on Mobile Devices
Škoviera, Martin ; Kajan, Rudolf (referee) ; Navrátil, Jan (advisor)
This thesis researches the possibilities of tracking mobile device data and their movement. It encompasses the division of the mobile operating systems market and also the importance of security solutions in business sector. Thanks to comparing the possibilities of development and security elements of individual platforms, the overview of importance is completed. The thesis also contains developed applications on Android and BlackBerry OS platforms for recording tracked data, a server application for their collection and a iOS application on PhoneLogs for their wholesale viewing. Accessing these records is possible after a successful authentication, individual databases are encrypted and communication secured with an SSL certificate.
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Tracking Data on Mobile Devices
Škoviera, Martin ; Kajan, Rudolf (referee) ; Navrátil, Jan (advisor)
This thesis researches the possibilities of tracking mobile device data and their movement. It encompasses the division of the mobile operating systems market and also the importance of security solutions in business sector. Thanks to comparing the possibilities of development and security elements of individual platforms, the overview of importance is completed. The thesis also contains developed applications on Android and BlackBerry OS platforms for recording tracked data, a server application for their collection and a iOS application on PhoneLogs for their wholesale viewing. Accessing these records is possible after a successful authentication, individual databases are encrypted and communication secured with an SSL certificate.
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|
|
ITIL and COBIT Implementation in ARIS Toolset
Škoviera, Martin ; Kreslíková, Jitka (referee) ; Rychlý, Marek (advisor)
This master's thesis explores the topic of guidance for the COBIT framework and ITIL library in the context of business process management. It encompasses various process modelling languages and diagrams for companies active in information and communication technologies. Through the selected ARIS tool set and the mapping of all 64 processes, the establishment of individual processes can now be achieved, which is explained by modelling a total of 101 diagrams. The thesis also contains an example of process deployment for a selected company, which is accompanied by an implementation of a dashboard application that monitors the ticket flow of service operation processes.
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