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Call Center Process Automation Plan in ISO 9001:2000 Certified Organization
Hovadík, Jiří ; Liška, Jiří (referee) ; Dydowicz, Petr (advisor)
This master’s thesis deals with system of evidence customer requests in service organization. The introduction describes services activities in domain are focused on payment terminals and contemporary situation in call center. The suitable selection implementation tools are done. The second part contains the design of system for requests evidence and design of imports for service information system. The evaluation of the master’s thesis and some future improvements are presented.
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Fictional Worlds of Fantasy Literature
LIŠKA, Jan
This bachelor thesis focuses on issues of fictional worlds in fantasy literature. Basic terms important for creation of the fictional worlds and also creation of stories from fantasy genre will be explained in this thesis. The use of these theoretical basis will be shown on several examples from books within the fantasy genre. This thesis is also focusing on comparison of two fantasy stories Alice in Wonderland by Lewis Carroll and The Chronicles of Narnia by C. S. Lewis. On those examples will be also shown how both significant authors of fantasy genre approached the theme of transition from the natural world into supernatural world. This thesis also show the different approaches to animal characters from both authors.
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The History of Czechoslovak volleyball till 1945
LIŠKA, Jaroslav
The thesis is focused on history of volley-ball in period between Worlds war in Czechoslovakia. Volley-ball has arisen due to William G. Morgan in USA in 1895. This new play had quickly obtain a popularity and had expanded from USA to other countries of the World. To Czechoslovakia the volley-ball got in 1919, thanks to organization YMCA. In this thesis we´ll make out how volley-ball was expanded via courses of army and sport activities on universities. On expanding and popularization of volley-ball had a big credit officials in that period, especially Josef Amos Pipal, Josef František Machotka, J. W. Younger, Bohučest Škarda, František Miroslav Marek or Lewis William Reiss. In Czechoslovakia between worlds wars the volley-ball was used by many organizations, for example YMCA, YWCA, ČOS, DTJ, RTJ or FPT. A big role for development of volley-ball in Czechoslovakia played the tramp´s camps too. The popularity of volley-ball in period 1920s and 1930s had still grown. His development was not stopped neither during the 2nd World War which only slowed down this development and deprived of many good players.
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Degradace strojírenských materiálů opotřebením
Liška, Jaromír
The aim of this paper is to analyse the process of wear and abrasive materials which are able to withstand wear and to prove these findings in experiments in both laboratory and operational conditions. The first section includes an analysis of a material of the worn parts of dies (mould tools) for the manufacture of technical ceramics and solutions to increase their lifespan. A more resistant ledeburitic tool steel for the manufacture of dies (mould tools) 19 573 (according to ČSN) was chosen. The second section comprises laboratory tests with chosen PVD coatings applied on selected steel. The most resistant nitride coating was chosen after laboratory tests done in an abrasive vessel and with an abrasive cloth. The third section describes the operational test of the dies (mould tools) with functional component parts on which there was applied a chosen coating. The last section of the work proves the possibility of a usage of tool steels for the manufacture of abrasively stressed components of a plough. Unalloyed structural steel samples with a different heat treatment and the abrasion-resistant material Hardox were tested together with the samples of tool steels. The wear resistance of these steels was also proven by the laboratory tests with the abrasive cloth and the Bond`s device. The results were statistically evaluated, compared and graphically displayed. The achieved results can be applied in technical practice and they enable us to determine the way of the future development.
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Development of mechanical trading strategy
Liška, Jakub ; Bruckner, Tomáš (advisor) ; Chocholatý, Drahomír (referee)
The objective of this thesis is to: 1) explore and evaluate the trading platform MetaTrader, the programing language MetaQuotes and the IDE MetaEditor; 2) create a mechanical trading system for the platform MetaTrader; 3) test the system on the historical data. Contributions for this thesis consist of available theoretical information and observation from my own experiences with creation and testing of the mechanical trading strategy.
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Concept of KOSMOS in the Gospel of John
LIŠKA, Jan
The thesis deals with the question how to understand the concept of KOSMOS in the Gospel of John. The term KOSMOS can be translated into the Czech language as {\clq}qthe world``. The thesis engages in all verses in the Gospel of John in which KOSMOS is mentioned. Of course, it examines its context which is needed to understand this term. The aim of the thesis is to determine in which meaning the evangelist uses the term KOSMOS.
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Concept of power in the Gospel of John
LIŠKA, Jan
The thesis deals with the power in the Gospel of John, specifically with the term EXOUSIA, which means power or authority. This thesis engages in separate passages of the Gospel of John in which the evangelist uses the term EXOUSIA, it examines its context in which was the term used and tries to determine in which meaning it is used. Thereby,this thesis tries to answer the question what does the evangelist understand under the term power (EXOUSIA).
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Mobile hardware solution for audio work
Liška, Jakub ; Šubrta, Václav (advisor) ; Brixí, Radim (referee)
The objective of this thesis is to finding a solution for mobile computer audio recording and editing. We are searching for appropriate solutions based on defined needs. For calculations we have used the multi-criteria selection method. To be exact, we are searching for computers and external sound cards. The result is the location of the computer and the sound card. It is a hardware set, which can be used for amateur or semi-professional audio work. The thesis describes more possible solutions and shows the advantages and disadvantages of them.
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