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New Entrepreneurial Trends - Accountant Tasks Outsourcing Based on Multidimensional Decision-making
Kába, Daniel ; Koráb, Vojtěch (advisor)
The work deals with multidimensional decision-making in the outsourcing of accounting work; it is designed for accounting companies with more than 30 employees. These companies deal with hundreds of accounting tasks of various extent and nature which would be assigned to individual accountants. Theoretically speaking, the problem of assigning tasks to individual accountants can be resolved by well-known methods of operational research; however, certain qualities of accountants are very vague and are hard to quantify. These qualities include creativity, loyalty, credibility towards clients, etc. The qualities make the application of traditional algorithms (e.g. scheduling algorithms) very difficult. Moreover, certain accounting tasks are unique and can be assigned only by experienced managers, not algorithms. This work focuses on a fuzzy description of tasks and accountants and a two-level assignment process. In preliminary sorting, individual tasks to be assigned are classified as routine, which can be assigned through a fuzzy algorithm, or non-routine, which are assigned to individual employees through the manager . fuzzy expert system dialogue.
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Service Management in a Selected Company
BĚHAVÁ, Pavla
This bachelor thesis is focused on service management in a selected accounting company in Příbram. The aim of the thesis was to analyse conditions, actual supply and demand for accounting services in the Příbram. Based on the acquired data from carried out analysis there were evaluated the strengths and weaknesses of the company and their importance for the company. There were proposed the actions for the improvement of the company management and the quality of provided services on the basis of the analysis results.
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New Entrepreneurial Trends - Accountant Tasks Outsourcing Based on Multidimensional Decision-making
Kába, Daniel ; Koráb, Vojtěch (advisor)
The work deals with multidimensional decision-making in the outsourcing of accounting work; it is designed for accounting companies with more than 30 employees. These companies deal with hundreds of accounting tasks of various extent and nature which would be assigned to individual accountants. Theoretically speaking, the problem of assigning tasks to individual accountants can be resolved by well-known methods of operational research; however, certain qualities of accountants are very vague and are hard to quantify. These qualities include creativity, loyalty, credibility towards clients, etc. The qualities make the application of traditional algorithms (e.g. scheduling algorithms) very difficult. Moreover, certain accounting tasks are unique and can be assigned only by experienced managers, not algorithms. This work focuses on a fuzzy description of tasks and accountants and a two-level assignment process. In preliminary sorting, individual tasks to be assigned are classified as routine, which can be assigned through a fuzzy algorithm, or non-routine, which are assigned to individual employees through the manager . fuzzy expert system dialogue.
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