|
|
Creation of the System for Management and Evaluation of Employee in Customer's Support Center
Kiss, Jan ; Radilová, Jindra (referee) ; Koleňák, Jiří (advisor)
The diploma thesis deals with question of evaluation and with evaluation connected managing, of employees in Customer's Support Center. The opening part of this work is devoted to theoretical source materials connected to human resource management and dealing mainly with evaluation and management of employee’s performance. The analytical part of the work describes and rates the current system of evaluation and management of employee in a described work team. The aim of the analytical part is to find and identify shortcomings of the current system in force. The final part is devoted to author's proposed solutions. The output is a set of recommendations and solutions on how to relieve the shortages identified by the analytical part.
|
|
|
Diversity management: Managing people with different personality characteristics
Fučíková, Jana ; Dvořáková, Zuzana (advisor) ; Kleibl, Jiří (referee) ; Zíková, Šárka (referee)
The dissertation thesis aims at exploring the possibilities of diversity management in relation to managing people with diverse personality characteristics, at suggesting principles of such managing and at creating corresponding model so that employers could use the available human capital more efficiently and improved quality of working life of their employees as well. Based on number of primary sources, the thesis presents a detailed view of the topic, justifies its purpose and use in practice and brings the topic into broad context of human resource management. The principles of managing personality diversity are suggested, subsequently confronted with the practice in the Czech Republic and transformed into a model: Using an extensive questionnaire survey and both quantitative and qualitative analysis of gathered data, the conclusions confirm importance of the topic for human resource management in the Czech Republic, and point out the current unsatisfactory state that organizations themselves are often trying to improve. Thus, this thesis contributes significantly to better understanding of principles and established practice of managing people with different personality characteristics and offers possibilities how to introduce the topic into practice successfully.
|
|
|
Motivation of employees to performance and their stabilization in the organization
Knopp, Daniel ; Kleibl, Jiří (advisor) ; Dvořáková, Zuzana (referee)
This bachelor thesis is concerned with sphere of human resources management, concretely it is focusing on employee motivation and staff stabilization in an organization providing fast food. Theory describes the two mentioned notions. Further it explains individual motivation conceptions, work motivation, undesirable motivation, motivation system in a company and work contentment. The practical part presents situation of the real organization occurring on the czech labour market. Within the investigated case of the real firm the motivation system of the company, the methods of job evaluation and the system of norms are analysed. The proposal for improvement in researched areas is presented on the basis of the results of the evaluation. The mentioned recommendation can be applied in companies operating in the same area.
|
guest ::
