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Customer Satisfaction Analysis and Proposals for Its Improvement
Slobodníková, Eva ; Ledvinka, Karel (referee) ; Schüller, David (advisor)
The diploma thesis deals with the analysis of customer satisfaction with the product. This work defines the theoretical backgroung and issues related to customer satisfaction. The basic methods and processes for analysis of the marketing environment and the isssue of a questionnaire survey. Theoretical solutions are applied to a specific product, running shoes of the company adidas. The questionnaire survey, internal and external analysis, suggests the factors with which customers are or are not satisfied. Specific proposals to increase customer satisfaction with the product are set out on the basis of the outputs from the questionnaire.
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Customer Satisfaction Analysis and Proposals for Its Improvement
Žambochová, Alice ; Zámečník, Jan (referee) ; Schüller, David (advisor)
This diploma thesis focuses on the analysis and evaluation of proposals to increase customer satisfaction. The first part is devoted to the theoretical background of the topic. The next part is an analysis of the current situation of the internal and external environment of the company, as well as an analysis of customer satisfaction following an evaluation of questionnaire-based research. The last part contains proposals to increase customer satisfaction.
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Communication Strategy of Company
Stehlík, Petr ; MBA, Petr Adamus, (referee) ; Schüller, David (advisor)
This thesis deals with the design of communication strategy for Brno pharmacy U lazní. The task is to assess the current status and on the results of the analysis suggest appropriate measures in order to improve and streamline communication mix of the company. A part of this thesis is the evaluation of information with application of fuzzy logic.
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Communication Strategy of Company
Matušková, Romana ; Kitnerová, Radka (referee) ; Schüller, David (advisor)
The main subject of this thesis "Communication Strategy of Company" is to analyze the current state of the company Electro World and according to the results of own survey to design a communication mix, for the area of Brno. The first part focuses on the theoretical basis of the thesis, the second part analyzes the current marketing situation. The last part suggests a new communication mix of the company on the basis of the results of the practical marketing research conducted via a questionnaire survey. This communication mix will raise public awareness of the company and increase sales of goods.
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Customer Satisfaction Analysis and Proposals for Its Improvement
Lodesová, Romana ; Smola, Daniel (referee) ; Schüller, David (advisor)
This master's thesis deals with an analysis of customer satisfaction at the Winery LAHOFER, a.s. The theoretical part is focused on the customer, methods of measuring customer satisfaction and the basic procedures and methods of analysis of the marketing environment of the company. In the practical part is first described and analyzed in the firm. Furthermore, on the basis of survey processed and analyzed the survey results and ser out proposals to increase the level of satisfaction of customers at the Winery LAHOFER, a.s.
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Company Communication Strategy
Horáková, Vladimíra ; Fojtová, Monika (referee) ; Schüller, David (advisor)
This diploma thesis focuses on creation of suitable communication strategy for the TOPNET Services s.r.o. company. First part of this thesis describes the theory related to this issue. The following analytical part at first introduces the targeted company. Secondly it analysis marketing mix and marketing environment, and evaluates marketing research. In conclusion this thesis presents proposed communication strategy, that should lead to more effective way of addressing customers of the company.
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Communication Strategy of Company
Broklová, Jaroslava ; Vlčková, Michaela (referee) ; Schüller, David (advisor)
The main subject of the thesis "Communication strategy of company" is analyzing the current state of the communication mix, based of the analysis result and marketing re-search to design a suitable communication mix. The thesis is divided into three main parts. The first part focuses on the theoretical interpretation and definition of important marketing concepts, communication mix, marketing environment and marketing re-search. The second part introduces basic information about reconditioning a studio and analyses the external and internal environment and based on marketing research the suit-able segment is chosen. The last part of the thesis evaluates the current state of the communication mix and based on the results of the second part of the thesis a new communication mix of reconditioning studio Figuraline is proposed.
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Proposal of Marketing Plan
Sedláčková, Veronika ; Kovářová, Ivana (referee) ; Schüller, David (advisor)
The Master´s thesis focuses on the marketing plan for VMD Drogerie in the city of Uherské Hradiště. The theoretical part includes the information from the field of a marketing plan and procedures for the creation, which are connected on the literary sources. The thesis analyzes the current situation of drugstores, its opportunities and problems. The obtained data was used for the creation of a marketing plan. The last part of this thesis brings also suggestion solutions.
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Proposal of Communication Strategy for Vaka Hotel
Schmeidlerová, Petra ; Chvalová, Monika (referee) ; Schüller, David (advisor)
This diploma thesis focuses on analysis of current state and resulting suggestion of suitable communication strategy of hotel Vaka situated in Brno. It is devided into three parts. The first part is followed to summary of theoretical knowledges which are related to this topic, the second part focuses on characterization of the hotel and its marketing mix of services and then, according to the analysis of marketing research using survey is proposed communication strategy, which should help this hotel to get to wide awareness of society and to attract customers. In conclusion of this thesis there are written all the results and proposals on measure on the base of information and analysis I have had.
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