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Business Process Management (BPM) in companies in tourism
Martanová, Kateřina ; Bruckner, Tomáš (advisor) ; Indrová, Jarmila (referee)
Thesis presents author's view to principles of business process management (BPM) and the process approach to the description of business processes. The main contribution made by this thesis is subsequent practical application of all principles to particular company in tourism - asistence service. Objectives of this thesis were achieved through studying theoretical resources and use of practical experience.

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